A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment

This study integrated the Job Demands-Resources (JD-R) model and concept of psychological contract fulfillment into a social exchange theory process framework to improve our understanding how and when job characteristics interact to influence job outcomes. Using survey data (n = 334), we found evide...

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Main Authors: Birtch, Thomas A., Chiang, Flora F.T., Van Esch, Emmy
Format: Article
Published: Taylor & Francis 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/47729/
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author Birtch, Thomas A.
Chiang, Flora F.T.
Van Esch, Emmy
author_facet Birtch, Thomas A.
Chiang, Flora F.T.
Van Esch, Emmy
author_sort Birtch, Thomas A.
building Nottingham Research Data Repository
collection Online Access
description This study integrated the Job Demands-Resources (JD-R) model and concept of psychological contract fulfillment into a social exchange theory process framework to improve our understanding how and when job characteristics interact to influence job outcomes. Using survey data (n = 334), we found evidence to support our hypothesized relationships between job characteristics (job demands and job resources) and job outcomes (job satisfaction and organizational commitment); and the mediating role of psychological contract fulfillment (transactional and relational), such that when job resources (job control and support) were high, the negative effects of high job demands on psychological contract fulfillment were attenuated. Theoretical and managerial implications are discussed.
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institution University of Nottingham Malaysia Campus
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publishDate 2016
publisher Taylor & Francis
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spelling nottingham-477292020-04-29T15:24:06Z https://eprints.nottingham.ac.uk/47729/ A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment Birtch, Thomas A. Chiang, Flora F.T. Van Esch, Emmy This study integrated the Job Demands-Resources (JD-R) model and concept of psychological contract fulfillment into a social exchange theory process framework to improve our understanding how and when job characteristics interact to influence job outcomes. Using survey data (n = 334), we found evidence to support our hypothesized relationships between job characteristics (job demands and job resources) and job outcomes (job satisfaction and organizational commitment); and the mediating role of psychological contract fulfillment (transactional and relational), such that when job resources (job control and support) were high, the negative effects of high job demands on psychological contract fulfillment were attenuated. Theoretical and managerial implications are discussed. Taylor & Francis 2016-06-01 Article PeerReviewed Birtch, Thomas A., Chiang, Flora F.T. and Van Esch, Emmy (2016) A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment. International Journal of Human Resource Management, 27 (11). pp. 1217-1236. ISSN 0958-5192 job demands-resources; job satisfaction; organizational commitment; psychological contract fulfillment http://www.tandfonline.com/doi/full/10.1080/09585192.2015.1069752 10.1080/09585192.2015.1069752 10.1080/09585192.2015.1069752 10.1080/09585192.2015.1069752
spellingShingle job demands-resources; job satisfaction; organizational commitment; psychological contract fulfillment
Birtch, Thomas A.
Chiang, Flora F.T.
Van Esch, Emmy
A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title_full A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title_fullStr A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title_full_unstemmed A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title_short A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
title_sort social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment
topic job demands-resources; job satisfaction; organizational commitment; psychological contract fulfillment
url https://eprints.nottingham.ac.uk/47729/
https://eprints.nottingham.ac.uk/47729/
https://eprints.nottingham.ac.uk/47729/