Business process management and supply chain collaboration: effects on performance and competitiveness

Purpose: This study aims to examine the interrelationships among business process management (BPM), supply chain collaboration (SCC), collaborative advantage and organisational performance. Design/methodology/approach: Data were collected from 204 manufacturing firms in Thailand, and the interrelat...

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Main Authors: Pradabwong, Jiraporn, Braziotis, Christos, Tannock, James D.T., Pawar, Kulwant S.
Format: Article
Published: Emerald 2017
Online Access:https://eprints.nottingham.ac.uk/47385/
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author Pradabwong, Jiraporn
Braziotis, Christos
Tannock, James D.T.
Pawar, Kulwant S.
author_facet Pradabwong, Jiraporn
Braziotis, Christos
Tannock, James D.T.
Pawar, Kulwant S.
author_sort Pradabwong, Jiraporn
building Nottingham Research Data Repository
collection Online Access
description Purpose: This study aims to examine the interrelationships among business process management (BPM), supply chain collaboration (SCC), collaborative advantage and organisational performance. Design/methodology/approach: Data were collected from 204 manufacturing firms in Thailand, and the interrelationships proposed in the framework were tested via structural equation modelling. Findings: This study highlights the role of intra- and inter-organisational practices and clearly demonstrates the joint role and impact of BPM and SCC, respectively. The results provide empirical evidence that BPM improves both organisational performance and collaborative activities. Also, SCC and collaborative advantage can have indirect positive impacts on organisational performance. Research limitations/implications: This work could be expanded by adopting a supplementary dyadic or extended supply chain (SC) approach and could also consider contextual factors, which were outside of the scope of this study. Practical implications: The BPM approach has a positive impact on organisational performance, which is essential for collaborative activities between a firm and its SC partners. Further, effective BPM and SCC practices lead to enhanced performance and collaborative benefits. Practitioners should be better able to define and measure specific actions relating to their BPM and SCC practices. Originality value: This paper stresses the need to consider the interrelationships between BPM, SCC, collaborative advantage and organisational performance for both direct and indirect effects. Rather than focusing only on improvement at individual firm level, SCC is vital to compete in the market. Improving the effectiveness of SC allows higher organisational performance levels than those that could be achieved in isolation
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spelling nottingham-473852020-05-04T18:43:41Z https://eprints.nottingham.ac.uk/47385/ Business process management and supply chain collaboration: effects on performance and competitiveness Pradabwong, Jiraporn Braziotis, Christos Tannock, James D.T. Pawar, Kulwant S. Purpose: This study aims to examine the interrelationships among business process management (BPM), supply chain collaboration (SCC), collaborative advantage and organisational performance. Design/methodology/approach: Data were collected from 204 manufacturing firms in Thailand, and the interrelationships proposed in the framework were tested via structural equation modelling. Findings: This study highlights the role of intra- and inter-organisational practices and clearly demonstrates the joint role and impact of BPM and SCC, respectively. The results provide empirical evidence that BPM improves both organisational performance and collaborative activities. Also, SCC and collaborative advantage can have indirect positive impacts on organisational performance. Research limitations/implications: This work could be expanded by adopting a supplementary dyadic or extended supply chain (SC) approach and could also consider contextual factors, which were outside of the scope of this study. Practical implications: The BPM approach has a positive impact on organisational performance, which is essential for collaborative activities between a firm and its SC partners. Further, effective BPM and SCC practices lead to enhanced performance and collaborative benefits. Practitioners should be better able to define and measure specific actions relating to their BPM and SCC practices. Originality value: This paper stresses the need to consider the interrelationships between BPM, SCC, collaborative advantage and organisational performance for both direct and indirect effects. Rather than focusing only on improvement at individual firm level, SCC is vital to compete in the market. Improving the effectiveness of SC allows higher organisational performance levels than those that could be achieved in isolation Emerald 2017-04-30 Article PeerReviewed Pradabwong, Jiraporn, Braziotis, Christos, Tannock, James D.T. and Pawar, Kulwant S. (2017) Business process management and supply chain collaboration: effects on performance and competitiveness. Supply Chain Management, 22 (2). pp. 107-121. ISSN 1359-8546 http://www.emeraldinsight.com/doi/full/10.1108/SCM-01-2017-0008 doi:10.1108/SCM-01-2017-0008 doi:10.1108/SCM-01-2017-0008
spellingShingle Pradabwong, Jiraporn
Braziotis, Christos
Tannock, James D.T.
Pawar, Kulwant S.
Business process management and supply chain collaboration: effects on performance and competitiveness
title Business process management and supply chain collaboration: effects on performance and competitiveness
title_full Business process management and supply chain collaboration: effects on performance and competitiveness
title_fullStr Business process management and supply chain collaboration: effects on performance and competitiveness
title_full_unstemmed Business process management and supply chain collaboration: effects on performance and competitiveness
title_short Business process management and supply chain collaboration: effects on performance and competitiveness
title_sort business process management and supply chain collaboration: effects on performance and competitiveness
url https://eprints.nottingham.ac.uk/47385/
https://eprints.nottingham.ac.uk/47385/
https://eprints.nottingham.ac.uk/47385/