An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption

Information and communication technologies have boosted a new culture of consumption so-called peer-to-peer Online Collaborative Consumption (OCC). Although it is expected that OCC may bring many benefits to society such as alleviating mass consumption, pollution, and poverty, there is a limited und...

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Main Author: Alsaedi, Reem
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2017
Subjects:
Online Access:https://eprints.nottingham.ac.uk/46164/
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author Alsaedi, Reem
author_facet Alsaedi, Reem
author_sort Alsaedi, Reem
building Nottingham Research Data Repository
collection Online Access
description Information and communication technologies have boosted a new culture of consumption so-called peer-to-peer Online Collaborative Consumption (OCC). Although it is expected that OCC may bring many benefits to society such as alleviating mass consumption, pollution, and poverty, there is a limited understanding beyond anecdotal evidences as to why users participate in OCC activities based on research, particularly in Saudi Arabia. The sustained success of peer-to-peer OCC is mainly based on understanding the behaviour of potential providers who own and supply resources and the customers who need these resources. The term “online collaborative consumption” is often vague and is used interchangeably with other sharing economy concepts. The forces driving the emergence of OCC and its barriers to success are not clearly defined. Therefore, this research develops a clear definition of OCC, identifies the driving forces and barriers for OCC marketplaces, and investigates user motivations for participating in OCC. These objectives are achieved through studying relevant literature, and employing survey data collected from 106 registered users of the Saudi OCC platform. The findings demonstrate that participation in OCC activities is influenced by several factors such as trust, economic benefits, and environmental benefits. An interesting result is that trust had the strongest positive effect on participation in OCC. Furthermore, trust is not directly related with actual participation unless concurrently it is positively related with attitude towards OCC. This suggests that the trust as motivation could only be important when users have trust beliefs toward OCC platforms. Thus, the importance of establishing adequate trust mechanisms such as word-of-mouth (rating and reviews systems) in OCC platforms is recommended to build trust and security beliefs among users. Additionally, the results show that a discrepancy between user attitudes and behaviours in OCC might occur; positive attitudes towards OCC might be not necessarily translate into actual behaviour.
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spelling nottingham-461642018-04-15T01:13:49Z https://eprints.nottingham.ac.uk/46164/ An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption Alsaedi, Reem Information and communication technologies have boosted a new culture of consumption so-called peer-to-peer Online Collaborative Consumption (OCC). Although it is expected that OCC may bring many benefits to society such as alleviating mass consumption, pollution, and poverty, there is a limited understanding beyond anecdotal evidences as to why users participate in OCC activities based on research, particularly in Saudi Arabia. The sustained success of peer-to-peer OCC is mainly based on understanding the behaviour of potential providers who own and supply resources and the customers who need these resources. The term “online collaborative consumption” is often vague and is used interchangeably with other sharing economy concepts. The forces driving the emergence of OCC and its barriers to success are not clearly defined. Therefore, this research develops a clear definition of OCC, identifies the driving forces and barriers for OCC marketplaces, and investigates user motivations for participating in OCC. These objectives are achieved through studying relevant literature, and employing survey data collected from 106 registered users of the Saudi OCC platform. The findings demonstrate that participation in OCC activities is influenced by several factors such as trust, economic benefits, and environmental benefits. An interesting result is that trust had the strongest positive effect on participation in OCC. Furthermore, trust is not directly related with actual participation unless concurrently it is positively related with attitude towards OCC. This suggests that the trust as motivation could only be important when users have trust beliefs toward OCC platforms. Thus, the importance of establishing adequate trust mechanisms such as word-of-mouth (rating and reviews systems) in OCC platforms is recommended to build trust and security beliefs among users. Additionally, the results show that a discrepancy between user attitudes and behaviours in OCC might occur; positive attitudes towards OCC might be not necessarily translate into actual behaviour. 2017-09-14 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/46164/1/dissertation-Reem.pdf Alsaedi, Reem (2017) An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption. [Dissertation (University of Nottingham only)] online collaborative consumption resource sharing SDT consumer behaviour PLS-SPM
spellingShingle online collaborative consumption
resource sharing
SDT
consumer behaviour
PLS-SPM
Alsaedi, Reem
An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title_full An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title_fullStr An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title_full_unstemmed An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title_short An Explanatory Study of User Motivations for Participating in Online Collaborative Consumption
title_sort explanatory study of user motivations for participating in online collaborative consumption
topic online collaborative consumption
resource sharing
SDT
consumer behaviour
PLS-SPM
url https://eprints.nottingham.ac.uk/46164/