Impact of employee psychological empowerment, process and equipment on operational service quality in the oilfield service industry

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Impact of employee psychological empowerment, process and equipment on operational service quality in the oilfield service industry

This study examines the impact of employee psychological empowerment, process and equipment maintenance on operational service quality in the oilfield service industry. With services ranging from exploration to downstream activities including supply of personnel, and products such as crude oil, natu...

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Bibliographic Details
Main Author:	Onyemeh, Ngozi C.
Format:	Thesis (University of Nottingham only)
Language:	English
Published:	2017
Subjects:	psychological empowerment oilfield service industry operational service quality management
Online Access:	https://eprints.nottingham.ac.uk/43960/

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