Unregistered health care staff's perceptions of 12 hour shifts: an interview study

Aim The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care. Background Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality c...

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Main Authors: Thomson, Louise, Schneider, Justine M., Hare Duke, Laurie
Format: Article
Published: Wiley 2017
Subjects:
Online Access:https://eprints.nottingham.ac.uk/43325/
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author Thomson, Louise
Schneider, Justine M.
Hare Duke, Laurie
author_facet Thomson, Louise
Schneider, Justine M.
Hare Duke, Laurie
author_sort Thomson, Louise
building Nottingham Research Data Repository
collection Online Access
description Aim The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care. Background Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance. Method 25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups. Results A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate. Conclusion The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors.
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spelling nottingham-433252020-05-04T18:58:15Z https://eprints.nottingham.ac.uk/43325/ Unregistered health care staff's perceptions of 12 hour shifts: an interview study Thomson, Louise Schneider, Justine M. Hare Duke, Laurie Aim The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care. Background Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance. Method 25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups. Results A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate. Conclusion The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors. Wiley 2017-08-02 Article PeerReviewed Thomson, Louise, Schneider, Justine M. and Hare Duke, Laurie (2017) Unregistered health care staff's perceptions of 12 hour shifts: an interview study. Journal of Nursing Management, 25 (7). pp. 531-538. ISSN 1365-2834 12-hour shifts Unregistered health care staff Patient care Work performance http://onlinelibrary.wiley.com/doi/10.1111/jonm.12490/full doi:10.1111/jonm.12490 doi:10.1111/jonm.12490
spellingShingle 12-hour shifts
Unregistered health care staff
Patient care
Work performance
Thomson, Louise
Schneider, Justine M.
Hare Duke, Laurie
Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title_full Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title_fullStr Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title_full_unstemmed Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title_short Unregistered health care staff's perceptions of 12 hour shifts: an interview study
title_sort unregistered health care staff's perceptions of 12 hour shifts: an interview study
topic 12-hour shifts
Unregistered health care staff
Patient care
Work performance
url https://eprints.nottingham.ac.uk/43325/
https://eprints.nottingham.ac.uk/43325/
https://eprints.nottingham.ac.uk/43325/