Unregistered health care staff's perceptions of 12 hour shifts: an interview study
Aim The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care. Background Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality c...
| Main Authors: | , , |
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| Format: | Article |
| Published: |
Wiley
2017
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| Online Access: | https://eprints.nottingham.ac.uk/43325/ |
| _version_ | 1848796663854923776 |
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| author | Thomson, Louise Schneider, Justine M. Hare Duke, Laurie |
| author_facet | Thomson, Louise Schneider, Justine M. Hare Duke, Laurie |
| author_sort | Thomson, Louise |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Aim
The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care.
Background
Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance.
Method
25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups.
Results
A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate.
Conclusion
The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors. |
| first_indexed | 2025-11-14T19:51:34Z |
| format | Article |
| id | nottingham-43325 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:51:34Z |
| publishDate | 2017 |
| publisher | Wiley |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-433252020-05-04T18:58:15Z https://eprints.nottingham.ac.uk/43325/ Unregistered health care staff's perceptions of 12 hour shifts: an interview study Thomson, Louise Schneider, Justine M. Hare Duke, Laurie Aim The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care. Background Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance. Method 25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups. Results A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate. Conclusion The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors. Wiley 2017-08-02 Article PeerReviewed Thomson, Louise, Schneider, Justine M. and Hare Duke, Laurie (2017) Unregistered health care staff's perceptions of 12 hour shifts: an interview study. Journal of Nursing Management, 25 (7). pp. 531-538. ISSN 1365-2834 12-hour shifts Unregistered health care staff Patient care Work performance http://onlinelibrary.wiley.com/doi/10.1111/jonm.12490/full doi:10.1111/jonm.12490 doi:10.1111/jonm.12490 |
| spellingShingle | 12-hour shifts Unregistered health care staff Patient care Work performance Thomson, Louise Schneider, Justine M. Hare Duke, Laurie Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title | Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title_full | Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title_fullStr | Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title_full_unstemmed | Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title_short | Unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| title_sort | unregistered health care staff's perceptions of 12 hour shifts: an interview study |
| topic | 12-hour shifts Unregistered health care staff Patient care Work performance |
| url | https://eprints.nottingham.ac.uk/43325/ https://eprints.nottingham.ac.uk/43325/ https://eprints.nottingham.ac.uk/43325/ |