Zolkiewski, J., Story, V., Burton, J., Chan, P., Gomes, A., Hunter-Jones, P., . . . Robinson, W. (2017). Strategic B2B customer experience management: The importance of outcomes-based measures. Emerald.
Chicago Style (17th ed.) CitationZolkiewski, Judy, et al. Strategic B2B Customer Experience Management: The Importance of Outcomes-based Measures. Emerald, 2017.
MLA (9th ed.) CitationZolkiewski, Judy, et al. Strategic B2B Customer Experience Management: The Importance of Outcomes-based Measures. Emerald, 2017.
Warning: These citations may not always be 100% accurate.