Data work: how energy advisors and clients make IoT data accountable
We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the data it produced are articulated in the interactions between professional e...
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| Format: | Article |
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Springer
2017
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| Online Access: | https://eprints.nottingham.ac.uk/42835/ |
| _version_ | 1848796580250910720 |
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| author | Fischer, Joel E. Crabtree, Andy Colley, James Rodden, Tom Costanza, Enrico |
| author_facet | Fischer, Joel E. Crabtree, Andy Colley, James Rodden, Tom Costanza, Enrico |
| author_sort | Fischer, Joel E. |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the data it produced are articulated in the interactions between professional energy advisors and their clients, and how they collaboratively anticipate, rehearse, and perform data work. In addition to documenting how the system was appropriated in advisory work, we elaborate the ‘overhead cost’ of building collaborative action into connected devices and sensing systems, and the commensurate need to support discrete workflows and accountability systems to enable the methodical incorporation of the IoT into collaborative action. We contribute an elaboration of the social, collaborative methods of data work relevant to those who seek to design and study collaborative IoT systems. |
| first_indexed | 2025-11-14T19:50:14Z |
| format | Article |
| id | nottingham-42835 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:50:14Z |
| publishDate | 2017 |
| publisher | Springer |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-428352020-05-04T19:53:51Z https://eprints.nottingham.ac.uk/42835/ Data work: how energy advisors and clients make IoT data accountable Fischer, Joel E. Crabtree, Andy Colley, James Rodden, Tom Costanza, Enrico We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the data it produced are articulated in the interactions between professional energy advisors and their clients, and how they collaboratively anticipate, rehearse, and perform data work. In addition to documenting how the system was appropriated in advisory work, we elaborate the ‘overhead cost’ of building collaborative action into connected devices and sensing systems, and the commensurate need to support discrete workflows and accountability systems to enable the methodical incorporation of the IoT into collaborative action. We contribute an elaboration of the social, collaborative methods of data work relevant to those who seek to design and study collaborative IoT systems. Springer 2017-12 Article PeerReviewed Fischer, Joel E., Crabtree, Andy, Colley, James, Rodden, Tom and Costanza, Enrico (2017) Data work: how energy advisors and clients make IoT data accountable. Computer Supported Cooperative Work, 26 (4-6). pp. 597-626. ISSN 1573-7551 Internet of things; Ethnomethodology; CSCW; Collaborative work https://link.springer.com/article/10.1007%2Fs10606-017-9293-x doi:10.1007/s10606-017-9293-x doi:10.1007/s10606-017-9293-x |
| spellingShingle | Internet of things; Ethnomethodology; CSCW; Collaborative work Fischer, Joel E. Crabtree, Andy Colley, James Rodden, Tom Costanza, Enrico Data work: how energy advisors and clients make IoT data accountable |
| title | Data work: how energy advisors and clients make IoT data accountable |
| title_full | Data work: how energy advisors and clients make IoT data accountable |
| title_fullStr | Data work: how energy advisors and clients make IoT data accountable |
| title_full_unstemmed | Data work: how energy advisors and clients make IoT data accountable |
| title_short | Data work: how energy advisors and clients make IoT data accountable |
| title_sort | data work: how energy advisors and clients make iot data accountable |
| topic | Internet of things; Ethnomethodology; CSCW; Collaborative work |
| url | https://eprints.nottingham.ac.uk/42835/ https://eprints.nottingham.ac.uk/42835/ https://eprints.nottingham.ac.uk/42835/ |