Employee Engagement in Captive Offshore IT Services Environment in Malaysia
Employee engagement has received tremendous interest in recent years. Many studies have linked it to a host of organizational outcomes, ranging from organizational productivity, employees attrition, customer satisfaction, profitability and more. However, various industry reports from the likes of Ao...
| Main Author: | Tan, Yew Seng |
|---|---|
| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2017
|
| Online Access: | https://eprints.nottingham.ac.uk/42213/ |
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