Complex search task: how to make a phone safe for a child

There are many factors in task design that might make it ‘complex’: having multiple components, having multiple cross-dependent components, tasks that involve comparison, evaluation, estimation, or learning. In this paper, we discuss a case study of a complex task we may consider to be highly natura...

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Main Authors: Rutter, Sophie, Blinzler, Verena, Ye, Chaoyu, Twidale, Michael B., Wilson, Max L.
Format: Article
Published: Rheinisch-Westfaelische Technische Hochschule Aachen 2017
Subjects:
Online Access:https://eprints.nottingham.ac.uk/41342/
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author Rutter, Sophie
Blinzler, Verena
Ye, Chaoyu
Twidale, Michael B.
Wilson, Max L.
author_facet Rutter, Sophie
Blinzler, Verena
Ye, Chaoyu
Twidale, Michael B.
Wilson, Max L.
author_sort Rutter, Sophie
building Nottingham Research Data Repository
collection Online Access
description There are many factors in task design that might make it ‘complex’: having multiple components, having multiple cross-dependent components, tasks that involve comparison, evaluation, estimation, or learning. In this paper, we discuss a case study of a complex task we may consider to be highly natural, a common concern for many people, and one that ‘should’ have a clear answer, but doesn’t: how do you make a phone safe for a child. For this question, there is a lot of opinion online, many possibilities for actions, many variations in hardware and software, but ultimately no one clear and correct answer for everyday phone users. We found very little objective behaviours that separated people in terms of performance but instead have begun to identify some successful tactics that are not directly linked to domain knowledge.
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spelling nottingham-413422020-05-04T18:37:18Z https://eprints.nottingham.ac.uk/41342/ Complex search task: how to make a phone safe for a child Rutter, Sophie Blinzler, Verena Ye, Chaoyu Twidale, Michael B. Wilson, Max L. There are many factors in task design that might make it ‘complex’: having multiple components, having multiple cross-dependent components, tasks that involve comparison, evaluation, estimation, or learning. In this paper, we discuss a case study of a complex task we may consider to be highly natural, a common concern for many people, and one that ‘should’ have a clear answer, but doesn’t: how do you make a phone safe for a child. For this question, there is a lot of opinion online, many possibilities for actions, many variations in hardware and software, but ultimately no one clear and correct answer for everyday phone users. We found very little objective behaviours that separated people in terms of performance but instead have begun to identify some successful tactics that are not directly linked to domain knowledge. Rheinisch-Westfaelische Technische Hochschule Aachen 2017-03-11 Article PeerReviewed Rutter, Sophie, Blinzler, Verena, Ye, Chaoyu, Twidale, Michael B. and Wilson, Max L. (2017) Complex search task: how to make a phone safe for a child. CEUR Workshop Proceedings, 1798 . pp. 34-36. ISSN 1613-0073 Information Seeking Complex Tasks Search Literacy http://ceur-ws.org/Vol-1798/
spellingShingle Information Seeking
Complex Tasks
Search Literacy
Rutter, Sophie
Blinzler, Verena
Ye, Chaoyu
Twidale, Michael B.
Wilson, Max L.
Complex search task: how to make a phone safe for a child
title Complex search task: how to make a phone safe for a child
title_full Complex search task: how to make a phone safe for a child
title_fullStr Complex search task: how to make a phone safe for a child
title_full_unstemmed Complex search task: how to make a phone safe for a child
title_short Complex search task: how to make a phone safe for a child
title_sort complex search task: how to make a phone safe for a child
topic Information Seeking
Complex Tasks
Search Literacy
url https://eprints.nottingham.ac.uk/41342/
https://eprints.nottingham.ac.uk/41342/