Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science

Virtual citizen science platforms allow non-scientists to take part in scientific research across a range of disciplines. What they ask of volunteers varies considerably in terms of task type, variety, user judgement required and user freedom, which has received little direct investigation. A study...

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Main Authors: Sprinks, James, Wardlaw, Jessica, Houghton, Robert J., Bamford, Steven, Morley, Jeremy
Format: Article
Published: Elsevier 2017
Subjects:
Online Access:https://eprints.nottingham.ac.uk/41173/
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author Sprinks, James
Wardlaw, Jessica
Houghton, Robert J.
Bamford, Steven
Morley, Jeremy
author_facet Sprinks, James
Wardlaw, Jessica
Houghton, Robert J.
Bamford, Steven
Morley, Jeremy
author_sort Sprinks, James
building Nottingham Research Data Repository
collection Online Access
description Virtual citizen science platforms allow non-scientists to take part in scientific research across a range of disciplines. What they ask of volunteers varies considerably in terms of task type, variety, user judgement required and user freedom, which has received little direct investigation. A study was performed with the Planet Four: Craters project to investigate the effect of task workflow design on both volunteer experience and the scientific results they produce. Participants’ feedback through questionnaire responses indicated a preference for interfaces providing greater autonomy and variety, with free-text responses suggesting that autonomy was the more important. This did not translate into improved performance however, with the most autonomous interface not resulting in significantly better performance in data volume, agreement or accuracy compared to other less autonomous interfaces. The interface with the least number of task types, variety and autonomy resulted in the greatest data coverage. Agreement, both between participants and with the expert equivalent, was significantly improved when the interface most directly afforded tasks that captured the required underlying data (i.e. crater position or diameter). The implications for the designers of virtual citizen science platforms is that they have a balancing act to perform, weighing up the importance of user satisfaction, the data needs of the science case and the resources that can be committed both in terms of time and data reduction.
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spelling nottingham-411732020-05-04T18:37:05Z https://eprints.nottingham.ac.uk/41173/ Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science Sprinks, James Wardlaw, Jessica Houghton, Robert J. Bamford, Steven Morley, Jeremy Virtual citizen science platforms allow non-scientists to take part in scientific research across a range of disciplines. What they ask of volunteers varies considerably in terms of task type, variety, user judgement required and user freedom, which has received little direct investigation. A study was performed with the Planet Four: Craters project to investigate the effect of task workflow design on both volunteer experience and the scientific results they produce. Participants’ feedback through questionnaire responses indicated a preference for interfaces providing greater autonomy and variety, with free-text responses suggesting that autonomy was the more important. This did not translate into improved performance however, with the most autonomous interface not resulting in significantly better performance in data volume, agreement or accuracy compared to other less autonomous interfaces. The interface with the least number of task types, variety and autonomy resulted in the greatest data coverage. Agreement, both between participants and with the expert equivalent, was significantly improved when the interface most directly afforded tasks that captured the required underlying data (i.e. crater position or diameter). The implications for the designers of virtual citizen science platforms is that they have a balancing act to perform, weighing up the importance of user satisfaction, the data needs of the science case and the resources that can be committed both in terms of time and data reduction. Elsevier 2017-03-09 Article PeerReviewed Sprinks, James, Wardlaw, Jessica, Houghton, Robert J., Bamford, Steven and Morley, Jeremy (2017) Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science. International Journal of Human-Computer Studies . ISSN 1071-5819 Citizen Science Engagement Task workflow Interface design http://www.sciencedirect.com/science/article/pii/S1071581917300332 doi:10.1016/j.ijhcs.2017.03.003 doi:10.1016/j.ijhcs.2017.03.003
spellingShingle Citizen Science
Engagement Task workflow
Interface design
Sprinks, James
Wardlaw, Jessica
Houghton, Robert J.
Bamford, Steven
Morley, Jeremy
Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title_full Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title_fullStr Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title_full_unstemmed Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title_short Task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
title_sort task workflow design and its impact on performance and volunteers’ subjective preference in virtual citizen science
topic Citizen Science
Engagement Task workflow
Interface design
url https://eprints.nottingham.ac.uk/41173/
https://eprints.nottingham.ac.uk/41173/
https://eprints.nottingham.ac.uk/41173/