Some conversational challenges of talking with machines
A surge of interest in the capabilities of so-called 'conversational' technologies—both from research and industrial contexts—furnishes CSCW and HCI with opportunities to enrich and leverage its historic connection to conversation analysis (and relatedly, ethnomethodology) in novel ways. T...
| Main Author: | |
|---|---|
| Format: | Conference or Workshop Item |
| Published: |
2017
|
| Online Access: | https://eprints.nottingham.ac.uk/40510/ |
| _version_ | 1848796075677188096 |
|---|---|
| author | Reeves, Stuart |
| author_facet | Reeves, Stuart |
| author_sort | Reeves, Stuart |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | A surge of interest in the capabilities of so-called 'conversational' technologies—both from research and industrial contexts—furnishes CSCW and HCI with opportunities to enrich and leverage its historic connection to conversation analysis (and relatedly, ethnomethodology) in novel ways. This paper explores a number of preliminary interactional troubles one might encounter when 'talking to' conversational agents, and in doing so sketches out possible routes forward in the empirical study of agents as collaborative technologies, as well as touching on further conceptual challenges that face research in this area. |
| first_indexed | 2025-11-14T19:42:13Z |
| format | Conference or Workshop Item |
| id | nottingham-40510 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:42:13Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-405102020-05-04T18:33:35Z https://eprints.nottingham.ac.uk/40510/ Some conversational challenges of talking with machines Reeves, Stuart A surge of interest in the capabilities of so-called 'conversational' technologies—both from research and industrial contexts—furnishes CSCW and HCI with opportunities to enrich and leverage its historic connection to conversation analysis (and relatedly, ethnomethodology) in novel ways. This paper explores a number of preliminary interactional troubles one might encounter when 'talking to' conversational agents, and in doing so sketches out possible routes forward in the empirical study of agents as collaborative technologies, as well as touching on further conceptual challenges that face research in this area. 2017-02-25 Conference or Workshop Item PeerReviewed Reeves, Stuart (2017) Some conversational challenges of talking with machines. In: Talking with Conversational Agents in Collaborative Action, Workshop at the 20th ACM conference on Computer-Supported Cooperative Work and Social Computing (CSCW '17), 25 February - 1 March 2017, Portland, Oregon, USA. |
| spellingShingle | Reeves, Stuart Some conversational challenges of talking with machines |
| title | Some conversational challenges of talking with machines |
| title_full | Some conversational challenges of talking with machines |
| title_fullStr | Some conversational challenges of talking with machines |
| title_full_unstemmed | Some conversational challenges of talking with machines |
| title_short | Some conversational challenges of talking with machines |
| title_sort | some conversational challenges of talking with machines |
| url | https://eprints.nottingham.ac.uk/40510/ |