Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages

Several studies have investigated forum engagement, with a small but growing body of research focusing on the number of people using a forum (membership growth), how they use it (header analysis) and how they introduce themselves (introductory messages). Most studies use established forums and littl...

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Main Authors: Smedley, Richard, Coulson, Neil S., Gavin, Jeff, Rodham, Karen
Format: Article
Published: Inderscience 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/38757/
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author Smedley, Richard
Coulson, Neil S.
Gavin, Jeff
Rodham, Karen
author_facet Smedley, Richard
Coulson, Neil S.
Gavin, Jeff
Rodham, Karen
author_sort Smedley, Richard
building Nottingham Research Data Repository
collection Online Access
description Several studies have investigated forum engagement, with a small but growing body of research focusing on the number of people using a forum (membership growth), how they use it (header analysis) and how they introduce themselves (introductory messages). Most studies use established forums and little is known about newly launched forums. This study examines engagement in a newly launched forum for complex regional pain syndrome. Results showed that membership growth occurred in bursts that were closely linked to promotional strategies. Header analysis showed the forum was used throughout the day, evening and night, with a focus on providing support as well as receiving it. Introductory messages took the form of disease stories with six themes: personal details, precipitating event, symptoms, treatment, living with CRPS, and reasons for joining. Implications and areas for future research are discussed.
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spelling nottingham-387572020-05-04T17:49:21Z https://eprints.nottingham.ac.uk/38757/ Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages Smedley, Richard Coulson, Neil S. Gavin, Jeff Rodham, Karen Several studies have investigated forum engagement, with a small but growing body of research focusing on the number of people using a forum (membership growth), how they use it (header analysis) and how they introduce themselves (introductory messages). Most studies use established forums and little is known about newly launched forums. This study examines engagement in a newly launched forum for complex regional pain syndrome. Results showed that membership growth occurred in bursts that were closely linked to promotional strategies. Header analysis showed the forum was used throughout the day, evening and night, with a focus on providing support as well as receiving it. Introductory messages took the form of disease stories with six themes: personal details, precipitating event, symptoms, treatment, living with CRPS, and reasons for joining. Implications and areas for future research are discussed. Inderscience 2016-05-31 Article PeerReviewed Smedley, Richard, Coulson, Neil S., Gavin, Jeff and Rodham, Karen (2016) Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages. International Journal of Web Based Communities, 12 (2). ISSN 1741-8216 Complex Regional Pain Syndrome; Online support groups; Patient interaction; Membership growth; Header analysis; Introductory messages; Thematic analysis http://www.inderscienceonline.com/doi/abs/10.1504/IJWBC.2016.077259 doi:10.1504/IJWBC.2016.077259 doi:10.1504/IJWBC.2016.077259
spellingShingle Complex Regional Pain Syndrome; Online support groups; Patient interaction; Membership growth; Header analysis; Introductory messages; Thematic analysis
Smedley, Richard
Coulson, Neil S.
Gavin, Jeff
Rodham, Karen
Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title_full Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title_fullStr Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title_full_unstemmed Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title_short Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
title_sort engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages
topic Complex Regional Pain Syndrome; Online support groups; Patient interaction; Membership growth; Header analysis; Introductory messages; Thematic analysis
url https://eprints.nottingham.ac.uk/38757/
https://eprints.nottingham.ac.uk/38757/
https://eprints.nottingham.ac.uk/38757/