Value in the accumulated experience

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Value in the accumulated experience

Over the last decade access to cheap enabling technology has promoted widespread practitioner interest in online service propositions. In support of these propositions technology has become prominently established within the firm-consumer interface through self-service technologies (SSTs). SSTs ar...

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Bibliographic Details
Main Author:	Callaghan, Andrew
Format:	Thesis (University of Nottingham only)
Language:	English
Published:	2016
Subjects:	Value measurement co-creation experience
Online Access:	https://eprints.nottingham.ac.uk/38102/

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