Can Healthcare Assistant Training (CHAT) improve the relational care of older people? A developmental and feasibility study of a complex intervention

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Can Healthcare Assistant Training (CHAT) improve the relational care of older people? A developmental and feasibility study of a complex intervention

Background: Older people account for an increasing proportion of those receiving NHS acute care. The quality of healthcare delivered to older people has come under increased scrutiny. Healthcare assistants (HCAs) provide much of the direct care of older people in hospital. Patients’ experience of ca...

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Bibliographic Details
Main Authors:	Arthur, Antony, Aldus, Clare, Sarre, Sophie, Maben, Jill, Wharrad, Heather, Schneider, Justine M., Barton, Garry, Argyle, Elaine, Clark, Allan, Nouri, Fiona, Nicholson, Caroline
Format:	Article
Published:	NIHR Journals Library 2017
Subjects:	Pilot; Feasibility; Cluster randomised controlled trial; Older people; Healthcare assistants; Nursing; Hospital care; Empathy; Training; Telephone survey; Focus groups; Interviews
Online Access:	https://eprints.nottingham.ac.uk/37721/

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