Customer Value in Retirement Service Offerings : An Explanatory Study of Perceived Customer Value in Choice of Retirement Service Offerings

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Customer Value in Retirement Service Offerings : An Explanatory Study of Perceived Customer Value in Choice of Retirement Service Offerings

The issue of an individual's post-retirement economic sustainability is cause for concern given the current demographic trends and economic environment factors. In Malaysia, statistics highlight the inadequancy of retirement funds offered through the formalized EPF retirement scheme (EPF Annual...

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Bibliographic Details
Main Author:	Lim, Shing Loo
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2016
Online Access:	https://eprints.nottingham.ac.uk/37482/

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