The Image of Destination Austria as perceived by British Tourists

Over the past decades, tourism destination image (TDI) has been one of the most widely studied areas of tourism research. However, only few authors have researched the image of destination Austria thus far. This study applies the concept of TDI to the context of Austria as tourist destination region...

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Main Author: Buschhaus, Hilke Laurin
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/37394/
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author Buschhaus, Hilke Laurin
author_facet Buschhaus, Hilke Laurin
author_sort Buschhaus, Hilke Laurin
building Nottingham Research Data Repository
collection Online Access
description Over the past decades, tourism destination image (TDI) has been one of the most widely studied areas of tourism research. However, only few authors have researched the image of destination Austria thus far. This study applies the concept of TDI to the context of Austria as tourist destination region (Leiper, 1995) and the country’s perceived image by British consumers. Apart from measuring cognitive and affective images, behavioural intentions of British consumers will be tested. The study attempts to identify potential marketing gaps, leading to the relatively low British visitor numbers over the last years (Office for National Statistics, 2015). Basing on the empirical findings of this study, marketing recommendations will be given, based on the 4P marketing mix approach (Jobber & Chadwick, 2013). This paper takes a mixed method approach to the measurement of the perceived Austrian TDI. This is in line with suggestions by Echtner & Ritchie (1993) and responds to a common criticism that purely quantitative methods cannot grasp the entirety of TDI (e.g. Pikkemaat, 2004), as TDI formation does not only include tangible, but also intangible/psychological factors, for which a purely structured measurement is unlikely to account (Chen & Tsai, 2007) The study finds that British consumers have a rather positive image of Austria. Nevertheless distinct weaknesses of the image could be identified which are likely to be caused by marketing gaps (Gursoy, 2011). The Recommendations of this study provide actionable suggestions for improving the marketing strategy in order to attract more British consumers to Austria, as the data in this study revealed evident potential within the British market.
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spelling nottingham-373942017-10-19T17:10:30Z https://eprints.nottingham.ac.uk/37394/ The Image of Destination Austria as perceived by British Tourists Buschhaus, Hilke Laurin Over the past decades, tourism destination image (TDI) has been one of the most widely studied areas of tourism research. However, only few authors have researched the image of destination Austria thus far. This study applies the concept of TDI to the context of Austria as tourist destination region (Leiper, 1995) and the country’s perceived image by British consumers. Apart from measuring cognitive and affective images, behavioural intentions of British consumers will be tested. The study attempts to identify potential marketing gaps, leading to the relatively low British visitor numbers over the last years (Office for National Statistics, 2015). Basing on the empirical findings of this study, marketing recommendations will be given, based on the 4P marketing mix approach (Jobber & Chadwick, 2013). This paper takes a mixed method approach to the measurement of the perceived Austrian TDI. This is in line with suggestions by Echtner & Ritchie (1993) and responds to a common criticism that purely quantitative methods cannot grasp the entirety of TDI (e.g. Pikkemaat, 2004), as TDI formation does not only include tangible, but also intangible/psychological factors, for which a purely structured measurement is unlikely to account (Chen & Tsai, 2007) The study finds that British consumers have a rather positive image of Austria. Nevertheless distinct weaknesses of the image could be identified which are likely to be caused by marketing gaps (Gursoy, 2011). The Recommendations of this study provide actionable suggestions for improving the marketing strategy in order to attract more British consumers to Austria, as the data in this study revealed evident potential within the British market. 2016-10 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/37394/1/Hilke%20Buschhaus_dissertation%20FINAL.pdf Buschhaus, Hilke Laurin (2016) The Image of Destination Austria as perceived by British Tourists. [Dissertation (University of Nottingham only)] Destination Image Austria TDI measurement
spellingShingle Destination Image
Austria
TDI measurement
Buschhaus, Hilke Laurin
The Image of Destination Austria as perceived by British Tourists
title The Image of Destination Austria as perceived by British Tourists
title_full The Image of Destination Austria as perceived by British Tourists
title_fullStr The Image of Destination Austria as perceived by British Tourists
title_full_unstemmed The Image of Destination Austria as perceived by British Tourists
title_short The Image of Destination Austria as perceived by British Tourists
title_sort image of destination austria as perceived by british tourists
topic Destination Image
Austria
TDI measurement
url https://eprints.nottingham.ac.uk/37394/