Gebremariam, B. T. (2016). An integrated analysis of the relationship between productivity, quality, customer satisfaction, and financial performance in the US airline industry: The application of the resource based view and stakeholder theory.
Chicago Style (17th ed.) CitationGebremariam, Belaynesh Teklay. An Integrated Analysis of the Relationship Between Productivity, Quality, Customer Satisfaction, and Financial Performance in the US Airline Industry: The Application of the Resource Based View and Stakeholder Theory. 2016.
MLA (9th ed.) CitationGebremariam, Belaynesh Teklay. An Integrated Analysis of the Relationship Between Productivity, Quality, Customer Satisfaction, and Financial Performance in the US Airline Industry: The Application of the Resource Based View and Stakeholder Theory. 2016.