The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults

Abstract Brand equity plays a key role in companies’ profitability, which can reflect consumers’ attitudes and feelings towards a brand. This study investigates the effects of social media marketing on brand equity. Because of the increasing interest in social media marketing among fashion brands...

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Main Author: Shen, Qiao
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2016
Online Access:https://eprints.nottingham.ac.uk/36439/
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author Shen, Qiao
author_facet Shen, Qiao
author_sort Shen, Qiao
building Nottingham Research Data Repository
collection Online Access
description Abstract Brand equity plays a key role in companies’ profitability, which can reflect consumers’ attitudes and feelings towards a brand. This study investigates the effects of social media marketing on brand equity. Because of the increasing interest in social media marketing among fashion brands, Chinese fashion industry is chosen as the research context. The current study adopts a qualitative methodology, interviewing 20 Chinese young adults in order to understand their relevant feelings and experiences in detail. The results of this study indicate that social media has changed the way of brand communication, which has significant impact on brand equity. Companies’ statements and marketing activities on social media both can more or less influence customer-based brand equity. The impacts on customer-based brand equity may be positive or negative. Details of this are provided in the part of findings. In addition, the fashion bloggers’ recommendations and user-generated information play an important role in customers’ attitudes towards a fashion brand. Keywords: Social media, brand equity, fashion brand
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institution University of Nottingham Malaysia Campus
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spelling nottingham-364392017-10-19T16:55:51Z https://eprints.nottingham.ac.uk/36439/ The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults Shen, Qiao Abstract Brand equity plays a key role in companies’ profitability, which can reflect consumers’ attitudes and feelings towards a brand. This study investigates the effects of social media marketing on brand equity. Because of the increasing interest in social media marketing among fashion brands, Chinese fashion industry is chosen as the research context. The current study adopts a qualitative methodology, interviewing 20 Chinese young adults in order to understand their relevant feelings and experiences in detail. The results of this study indicate that social media has changed the way of brand communication, which has significant impact on brand equity. Companies’ statements and marketing activities on social media both can more or less influence customer-based brand equity. The impacts on customer-based brand equity may be positive or negative. Details of this are provided in the part of findings. In addition, the fashion bloggers’ recommendations and user-generated information play an important role in customers’ attitudes towards a fashion brand. Keywords: Social media, brand equity, fashion brand 2016-09-09 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/36439/1/Dissertation.pdf Shen, Qiao (2016) The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults. [Dissertation (University of Nottingham only)]
spellingShingle Shen, Qiao
The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title_full The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title_fullStr The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title_full_unstemmed The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title_short The effects of social media marketing on brand equity in Chinese fashion industry: A study of young adults
title_sort effects of social media marketing on brand equity in chinese fashion industry: a study of young adults
url https://eprints.nottingham.ac.uk/36439/