Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software

This dissertation investigates how social software techniques can facilitate product lifecycle and knowledge management for small and medium-sized enterprises. In order to explore those aspects, literature from theory and practice are analysed critically, revealing an extensive research gap at the p...

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Main Author: Hefler, Lennart
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/36290/
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author Hefler, Lennart
author_facet Hefler, Lennart
author_sort Hefler, Lennart
building Nottingham Research Data Repository
collection Online Access
description This dissertation investigates how social software techniques can facilitate product lifecycle and knowledge management for small and medium-sized enterprises. In order to explore those aspects, literature from theory and practice are analysed critically, revealing an extensive research gap at the point of intersection of those three topics. A structured and detailed analysis of relevant literature in regards to the requirements of SMEs serves as the foundation for a proposed software solution. While the findings highlight the importance of user-experience and collaboration, it is revealed that social software can satisfy most of their requirements. Consequently, a potential product lifecycle knowledge management platform is introduced along its infrastructure and functionalities and illustrated through prototype wireframes. Under closer examination of the larger ramifications, product lifecycle management systems need to offer appropriate interfaces to external applications while offering as much flexibility to the user as possible. Nevertheless, as web-systems are evolving constantly, future research in the area of product lifecycle and knowledge management should consider modern technologies including software as a service, micro-services as well as big data analytics.
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format Dissertation (University of Nottingham only)
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spelling nottingham-362902017-10-15T09:03:34Z https://eprints.nottingham.ac.uk/36290/ Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software Hefler, Lennart This dissertation investigates how social software techniques can facilitate product lifecycle and knowledge management for small and medium-sized enterprises. In order to explore those aspects, literature from theory and practice are analysed critically, revealing an extensive research gap at the point of intersection of those three topics. A structured and detailed analysis of relevant literature in regards to the requirements of SMEs serves as the foundation for a proposed software solution. While the findings highlight the importance of user-experience and collaboration, it is revealed that social software can satisfy most of their requirements. Consequently, a potential product lifecycle knowledge management platform is introduced along its infrastructure and functionalities and illustrated through prototype wireframes. Under closer examination of the larger ramifications, product lifecycle management systems need to offer appropriate interfaces to external applications while offering as much flexibility to the user as possible. Nevertheless, as web-systems are evolving constantly, future research in the area of product lifecycle and knowledge management should consider modern technologies including software as a service, micro-services as well as big data analytics. 2016 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/36290/1/Final.pdf Hefler, Lennart (2016) Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software. [Dissertation (University of Nottingham only)] Product Lifecycle Management Knowledge Management SME Collaboration Social Software Web 2.0
spellingShingle Product Lifecycle Management
Knowledge Management
SME
Collaboration
Social Software
Web 2.0
Hefler, Lennart
Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title_full Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title_fullStr Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title_full_unstemmed Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title_short Product Lifecycle Knowledge Management for SMEs: Development of a cloud-based Collaboration Platform using Social Software
title_sort product lifecycle knowledge management for smes: development of a cloud-based collaboration platform using social software
topic Product Lifecycle Management
Knowledge Management
SME
Collaboration
Social Software
Web 2.0
url https://eprints.nottingham.ac.uk/36290/