Tariff agent: interacting with a future smart energy system at home
Smart systems are becoming increasingly ubiquitous and consequently transforming our lives. The level of system autonomy plays a vital role in the development of smart systems as it profoundly affects how people and these systems interact with each other. However, to date, there are very few studies...
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| Format: | Article |
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Association for Computing Machinery
2016
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| Online Access: | https://eprints.nottingham.ac.uk/35867/ |
| _version_ | 1848795179001053184 |
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| author | Alan, Alper T. Costanza, Enrico Ramchurn, Sarvapali D. Fischer, Joel E. Rodden, Tom Jennings, Nicholas R. |
| author_facet | Alan, Alper T. Costanza, Enrico Ramchurn, Sarvapali D. Fischer, Joel E. Rodden, Tom Jennings, Nicholas R. |
| author_sort | Alan, Alper T. |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Smart systems are becoming increasingly ubiquitous and consequently transforming our lives. The level of system autonomy plays a vital role in the development of smart systems as it profoundly affects how people and these systems interact with each other. However, to date, there are very few studies on human interaction with such systems. This paper presents findings from two field studies where two different prototypes for automating energy tariff-switching were developed and evaluated in the wild. Both prototypes offer flexible autonomy by which users can shift the system's level of autonomy among three options: suggestion-only, semi-autonomy, and full autonomy, whenever they like. Our findings based on thematic analysis show that flexible autonomy is a promising way to sustain users' engagement with smart systems, despite their occasional mistakes. The findings also suggest that users take responsibility for the undesired outcomes of automated actions when delegation of autonomy can be adjusted flexibly. |
| first_indexed | 2025-11-14T19:27:58Z |
| format | Article |
| id | nottingham-35867 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:27:58Z |
| publishDate | 2016 |
| publisher | Association for Computing Machinery |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-358672020-05-04T17:58:05Z https://eprints.nottingham.ac.uk/35867/ Tariff agent: interacting with a future smart energy system at home Alan, Alper T. Costanza, Enrico Ramchurn, Sarvapali D. Fischer, Joel E. Rodden, Tom Jennings, Nicholas R. Smart systems are becoming increasingly ubiquitous and consequently transforming our lives. The level of system autonomy plays a vital role in the development of smart systems as it profoundly affects how people and these systems interact with each other. However, to date, there are very few studies on human interaction with such systems. This paper presents findings from two field studies where two different prototypes for automating energy tariff-switching were developed and evaluated in the wild. Both prototypes offer flexible autonomy by which users can shift the system's level of autonomy among three options: suggestion-only, semi-autonomy, and full autonomy, whenever they like. Our findings based on thematic analysis show that flexible autonomy is a promising way to sustain users' engagement with smart systems, despite their occasional mistakes. The findings also suggest that users take responsibility for the undesired outcomes of automated actions when delegation of autonomy can be adjusted flexibly. Association for Computing Machinery 2016-08-01 Article PeerReviewed Alan, Alper T., Costanza, Enrico, Ramchurn, Sarvapali D., Fischer, Joel E., Rodden, Tom and Jennings, Nicholas R. (2016) Tariff agent: interacting with a future smart energy system at home. ACM Transactions on Computer-Human Interaction, 23 (4). 25:1-25:28. ISSN 1557-7325 Interactive intelligent systems human–agent interaction flexible autonomy smart grid field study internet of things http://dl.acm.org/citation.cfm?doid=2983309.2943770 doi:10.1145/2943770 doi:10.1145/2943770 |
| spellingShingle | Interactive intelligent systems human–agent interaction flexible autonomy smart grid field study internet of things Alan, Alper T. Costanza, Enrico Ramchurn, Sarvapali D. Fischer, Joel E. Rodden, Tom Jennings, Nicholas R. Tariff agent: interacting with a future smart energy system at home |
| title | Tariff agent: interacting with a future smart energy system at home |
| title_full | Tariff agent: interacting with a future smart energy system at home |
| title_fullStr | Tariff agent: interacting with a future smart energy system at home |
| title_full_unstemmed | Tariff agent: interacting with a future smart energy system at home |
| title_short | Tariff agent: interacting with a future smart energy system at home |
| title_sort | tariff agent: interacting with a future smart energy system at home |
| topic | Interactive intelligent systems human–agent interaction flexible autonomy smart grid field study internet of things |
| url | https://eprints.nottingham.ac.uk/35867/ https://eprints.nottingham.ac.uk/35867/ https://eprints.nottingham.ac.uk/35867/ |