Search literacy: learning to search to learn

People can often find themselves out of their depth when they face knowledge-based problems, such as faulty technology, or medical concerns. This can also happen in everyday domains that users are simply inexperienced with, like cooking. These are common exploratory search conditions, where users do...

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Main Authors: Wilson, Max L., Ye, Chaoyu, Twidale, Michael B., Grasse, Hannah, Rosenthal, Jacob, McKittrick, Max
Format: Conference or Workshop Item
Published: 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/35662/
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author Wilson, Max L.
Ye, Chaoyu
Twidale, Michael B.
Grasse, Hannah
Rosenthal, Jacob
McKittrick, Max
author_facet Wilson, Max L.
Ye, Chaoyu
Twidale, Michael B.
Grasse, Hannah
Rosenthal, Jacob
McKittrick, Max
author_sort Wilson, Max L.
building Nottingham Research Data Repository
collection Online Access
description People can often find themselves out of their depth when they face knowledge-based problems, such as faulty technology, or medical concerns. This can also happen in everyday domains that users are simply inexperienced with, like cooking. These are common exploratory search conditions, where users don’t quite know enough about the domain to know if they are submitting a good query, nor if the results directly resolve their need or can be translated to do so. In such situations, people turn to their friends for help, or to forums like StackOverflow, so that someone can explain things to them and translate information to their specific need. This short paper describes work-in-progress within a Google-funded project focusing on Search Literacy in these situations, where improved search skills will help users to learn as they search, to search better, and to better comprehend the results. Focusing on the technology-problem domain, we present initial results from a qualitative study of questions asked and answers given in StackOverflow, and present plans for designing search engine support to help searchers learn as they search.
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spelling nottingham-356622020-05-04T17:59:58Z https://eprints.nottingham.ac.uk/35662/ Search literacy: learning to search to learn Wilson, Max L. Ye, Chaoyu Twidale, Michael B. Grasse, Hannah Rosenthal, Jacob McKittrick, Max People can often find themselves out of their depth when they face knowledge-based problems, such as faulty technology, or medical concerns. This can also happen in everyday domains that users are simply inexperienced with, like cooking. These are common exploratory search conditions, where users don’t quite know enough about the domain to know if they are submitting a good query, nor if the results directly resolve their need or can be translated to do so. In such situations, people turn to their friends for help, or to forums like StackOverflow, so that someone can explain things to them and translate information to their specific need. This short paper describes work-in-progress within a Google-funded project focusing on Search Literacy in these situations, where improved search skills will help users to learn as they search, to search better, and to better comprehend the results. Focusing on the technology-problem domain, we present initial results from a qualitative study of questions asked and answers given in StackOverflow, and present plans for designing search engine support to help searchers learn as they search. 2016-07-23 Conference or Workshop Item PeerReviewed Wilson, Max L., Ye, Chaoyu, Twidale, Michael B., Grasse, Hannah, Rosenthal, Jacob and McKittrick, Max (2016) Search literacy: learning to search to learn. In: Second International Workshop on Search as Learning (SAL 2016), 21st July 2016, Pisa, Italy. Search Literacy Search User Interfaces Information Seeking http://ceur-ws.org/Vol-1647/SAL2016_paper_15.pdf
spellingShingle Search Literacy
Search User Interfaces
Information Seeking
Wilson, Max L.
Ye, Chaoyu
Twidale, Michael B.
Grasse, Hannah
Rosenthal, Jacob
McKittrick, Max
Search literacy: learning to search to learn
title Search literacy: learning to search to learn
title_full Search literacy: learning to search to learn
title_fullStr Search literacy: learning to search to learn
title_full_unstemmed Search literacy: learning to search to learn
title_short Search literacy: learning to search to learn
title_sort search literacy: learning to search to learn
topic Search Literacy
Search User Interfaces
Information Seeking
url https://eprints.nottingham.ac.uk/35662/
https://eprints.nottingham.ac.uk/35662/