An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada

Background: Canada is among the top immigrant-receiving nations in the world. Immigrant populations may face structural and individual barriers in the access to and navigation of healthcare services in a new country. The aims of the study were to (1) generate new understanding of the processes that...

Full description

Bibliographic Details
Main Authors: Higginbottom, Gina M.A., Safipour, Jalal, Yohani, Sophie, O'Brien, Beverley, Mumtaz, Zubia, Paton, Patricia, Chiu, Yvonne, Barolia, Rubina
Format: Article
Published: BioMed Central 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/35247/
_version_ 1848795034763132928
author Higginbottom, Gina M.A.
Safipour, Jalal
Yohani, Sophie
O'Brien, Beverley
Mumtaz, Zubia
Paton, Patricia
Chiu, Yvonne
Barolia, Rubina
author_facet Higginbottom, Gina M.A.
Safipour, Jalal
Yohani, Sophie
O'Brien, Beverley
Mumtaz, Zubia
Paton, Patricia
Chiu, Yvonne
Barolia, Rubina
author_sort Higginbottom, Gina M.A.
building Nottingham Research Data Repository
collection Online Access
description Background: Canada is among the top immigrant-receiving nations in the world. Immigrant populations may face structural and individual barriers in the access to and navigation of healthcare services in a new country. The aims of the study were to (1) generate new understanding of the processes that perpetuate immigrant disadvantages in maternity healthcare, and (2) devise potential interventions that might improve maternity experiences and outcomes for immigrant women in Canada. Methods: The study utilized a qualitative research approach that focused on ethnographic research design and data analysis contextualized within theories of organizational behaviour and critical realism. Data were collected over 2.5 years using focus groups and in-depth semistructured interviews with immigrant women (n = 34), healthcare providers (n = 29), and social service providers (n = 23) in a Canadian province. Purposive samples of each subgroup were generated, and recruitment and data collection – including interpretation and verification of translations – were facilitated through the hiring of community researchers and collaborations with key informants. Results: The findings indicate that (a) communication difficulties, (b) lack of information, (c) lack of social support (isolation), (d) cultural beliefs, e) inadequate healthcare services, and (f) cost of medicine/services represent potential barriers to the access to and navigation of maternity services by immigrant women in Canada. Having successfully accessed and navigated services, immigrant women often face additional challenges that influence their level of satisfaction and quality of care, such as lack of understanding of the informed consent process, lack of regard by professionals for confidential patient information, short consultation times, short hospital stays, perceived discrimination/stereotyping, and culture shock. Conclusions: Although health service organizations and policies strive for universality and equality in service provision, personal and organizational barriers can limit care access, adequacy, and acceptability for immigrant women. A holistic healthcare approach must include health informational packages available in different languages/media. Health care professionals who care for diverse populations must be provided with training in cultural competence, and monitoring and evaluation programs to ameliorate personal and systemic discrimination.
first_indexed 2025-11-14T19:25:40Z
format Article
id nottingham-35247
institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T19:25:40Z
publishDate 2016
publisher BioMed Central
recordtype eprints
repository_type Digital Repository
spelling nottingham-352472020-05-04T17:29:51Z https://eprints.nottingham.ac.uk/35247/ An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada Higginbottom, Gina M.A. Safipour, Jalal Yohani, Sophie O'Brien, Beverley Mumtaz, Zubia Paton, Patricia Chiu, Yvonne Barolia, Rubina Background: Canada is among the top immigrant-receiving nations in the world. Immigrant populations may face structural and individual barriers in the access to and navigation of healthcare services in a new country. The aims of the study were to (1) generate new understanding of the processes that perpetuate immigrant disadvantages in maternity healthcare, and (2) devise potential interventions that might improve maternity experiences and outcomes for immigrant women in Canada. Methods: The study utilized a qualitative research approach that focused on ethnographic research design and data analysis contextualized within theories of organizational behaviour and critical realism. Data were collected over 2.5 years using focus groups and in-depth semistructured interviews with immigrant women (n = 34), healthcare providers (n = 29), and social service providers (n = 23) in a Canadian province. Purposive samples of each subgroup were generated, and recruitment and data collection – including interpretation and verification of translations – were facilitated through the hiring of community researchers and collaborations with key informants. Results: The findings indicate that (a) communication difficulties, (b) lack of information, (c) lack of social support (isolation), (d) cultural beliefs, e) inadequate healthcare services, and (f) cost of medicine/services represent potential barriers to the access to and navigation of maternity services by immigrant women in Canada. Having successfully accessed and navigated services, immigrant women often face additional challenges that influence their level of satisfaction and quality of care, such as lack of understanding of the informed consent process, lack of regard by professionals for confidential patient information, short consultation times, short hospital stays, perceived discrimination/stereotyping, and culture shock. Conclusions: Although health service organizations and policies strive for universality and equality in service provision, personal and organizational barriers can limit care access, adequacy, and acceptability for immigrant women. A holistic healthcare approach must include health informational packages available in different languages/media. Health care professionals who care for diverse populations must be provided with training in cultural competence, and monitoring and evaluation programs to ameliorate personal and systemic discrimination. BioMed Central 2016-01-27 Article PeerReviewed Higginbottom, Gina M.A., Safipour, Jalal, Yohani, Sophie, O'Brien, Beverley, Mumtaz, Zubia, Paton, Patricia, Chiu, Yvonne and Barolia, Rubina (2016) An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada. BMC Pregnancy and Childbirth, 16 (20). pp. 1-15. ISSN 1471-2393 Diversity Ethnographic study Healthcare access Maternity care Immigrant woman Canada http://bmcpregnancychildbirth.biomedcentral.com/articles/10.1186/s12884-015-0773-z doi: 10.1186/s12884-015-0773-z doi: 10.1186/s12884-015-0773-z
spellingShingle Diversity Ethnographic study Healthcare access Maternity care Immigrant woman Canada
Higginbottom, Gina M.A.
Safipour, Jalal
Yohani, Sophie
O'Brien, Beverley
Mumtaz, Zubia
Paton, Patricia
Chiu, Yvonne
Barolia, Rubina
An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title_full An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title_fullStr An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title_full_unstemmed An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title_short An ethnographic investigation of maternity healthcare experience of immigrants in rural and urban Alberta, Canada
title_sort ethnographic investigation of maternity healthcare experience of immigrants in rural and urban alberta, canada
topic Diversity Ethnographic study Healthcare access Maternity care Immigrant woman Canada
url https://eprints.nottingham.ac.uk/35247/
https://eprints.nottingham.ac.uk/35247/
https://eprints.nottingham.ac.uk/35247/