Journey decision making: the influence on drivers of dynamic information presented on variable message signs

In many highways environments electronic media such as variable message signs are increasingly being used to provide drivers with up-to-date dynamic information in order to influence driving decision making during journeys. These decisions may be associated with strategic choices, such as route sele...

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Main Authors: Sharples, Sarah, Shalloe, Sally, Burnett, Gary, Crundall, David
Format: Article
Published: Springer 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/35188/
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author Sharples, Sarah
Shalloe, Sally
Burnett, Gary
Crundall, David
author_facet Sharples, Sarah
Shalloe, Sally
Burnett, Gary
Crundall, David
author_sort Sharples, Sarah
building Nottingham Research Data Repository
collection Online Access
description In many highways environments electronic media such as variable message signs are increasingly being used to provide drivers with up-to-date dynamic information in order to influence driving decision making during journeys. These decisions may be associated with strategic choices, such as route selection, or tactical decisions, such as driving at a certain speed, or altering driving style. This paper presents a study that used two methods—a scenario approach and a medium-fidelity driving simulator. Data from both methods are presented here and include decision making and driving performance data. These data provide an insight into the role of information and other contextual influences in decision making in the driving context specifically, but also has useful implications for the way in which information should be designed in other decision making contexts, such as travel using public transport, or supporting real-time complex control operations. The use of multiple data collection approaches also enabled data comparisons to be made, thus improving overall confidence in conclusions. The paper highlights the role of familiarity with information wording and context, level of detail, interpreted meaning, previous experience and contextual cues on trust in information and consequently behaviour in response to the information presented.
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spelling nottingham-351882020-05-04T20:02:55Z https://eprints.nottingham.ac.uk/35188/ Journey decision making: the influence on drivers of dynamic information presented on variable message signs Sharples, Sarah Shalloe, Sally Burnett, Gary Crundall, David In many highways environments electronic media such as variable message signs are increasingly being used to provide drivers with up-to-date dynamic information in order to influence driving decision making during journeys. These decisions may be associated with strategic choices, such as route selection, or tactical decisions, such as driving at a certain speed, or altering driving style. This paper presents a study that used two methods—a scenario approach and a medium-fidelity driving simulator. Data from both methods are presented here and include decision making and driving performance data. These data provide an insight into the role of information and other contextual influences in decision making in the driving context specifically, but also has useful implications for the way in which information should be designed in other decision making contexts, such as travel using public transport, or supporting real-time complex control operations. The use of multiple data collection approaches also enabled data comparisons to be made, thus improving overall confidence in conclusions. The paper highlights the role of familiarity with information wording and context, level of detail, interpreted meaning, previous experience and contextual cues on trust in information and consequently behaviour in response to the information presented. Springer 2016-05 Article PeerReviewed Sharples, Sarah, Shalloe, Sally, Burnett, Gary and Crundall, David (2016) Journey decision making: the influence on drivers of dynamic information presented on variable message signs. Cognition, Technology and Work, 18 (2). pp. 303-317. ISSN 1435-5566 Comprehension; Decision making; Information design; Dynamic decision support; Driving; User centred design http://link.springer.com/article/10.1007%2Fs10111-015-0362-y doi:10.1007/s10111-015-0362-y doi:10.1007/s10111-015-0362-y
spellingShingle Comprehension; Decision making; Information design; Dynamic decision support; Driving; User centred design
Sharples, Sarah
Shalloe, Sally
Burnett, Gary
Crundall, David
Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title_full Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title_fullStr Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title_full_unstemmed Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title_short Journey decision making: the influence on drivers of dynamic information presented on variable message signs
title_sort journey decision making: the influence on drivers of dynamic information presented on variable message signs
topic Comprehension; Decision making; Information design; Dynamic decision support; Driving; User centred design
url https://eprints.nottingham.ac.uk/35188/
https://eprints.nottingham.ac.uk/35188/
https://eprints.nottingham.ac.uk/35188/