Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance

One of the recurring questions in designing dynamic control environments is whether providing more information leads to better operational decisions. The idea of having every piece of information and increasing situation awareness is so tempting (and in safety critical domains often mandatory) that...

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Main Authors: Dadashi, Nastaran, Golightly, David, Sharples, Sarah
Format: Conference or Workshop Item
Published: 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/34247/
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author Dadashi, Nastaran
Golightly, David
Sharples, Sarah
author_facet Dadashi, Nastaran
Golightly, David
Sharples, Sarah
author_sort Dadashi, Nastaran
building Nottingham Research Data Repository
collection Online Access
description One of the recurring questions in designing dynamic control environments is whether providing more information leads to better operational decisions. The idea of having every piece of information and increasing situation awareness is so tempting (and in safety critical domains often mandatory) that has become an obstacle for designers and operators. This research examined this challenge within a railway control setting. A laboratory study was conducted to investigate the presentation of different levels of information (taken from data processing framework, Dadashi et al., 2014) and the association with, and potential prediction of, the performance of a human operator when completing a cognitively demanding problem solving scenario within railways. Results indicated that presenting users with information corresponding to their cognitive task (and no more) improves the performance of their problem solving/alarm handling. Knowing the key features of interest to various agents (machine or human) and using the data processing framework to guide the optimal level of information required by each of these agents could potentially lead to safer and more usable designs.
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institution University of Nottingham Malaysia Campus
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publishDate 2016
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spelling nottingham-342472020-05-04T17:45:19Z https://eprints.nottingham.ac.uk/34247/ Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance Dadashi, Nastaran Golightly, David Sharples, Sarah One of the recurring questions in designing dynamic control environments is whether providing more information leads to better operational decisions. The idea of having every piece of information and increasing situation awareness is so tempting (and in safety critical domains often mandatory) that has become an obstacle for designers and operators. This research examined this challenge within a railway control setting. A laboratory study was conducted to investigate the presentation of different levels of information (taken from data processing framework, Dadashi et al., 2014) and the association with, and potential prediction of, the performance of a human operator when completing a cognitively demanding problem solving scenario within railways. Results indicated that presenting users with information corresponding to their cognitive task (and no more) improves the performance of their problem solving/alarm handling. Knowing the key features of interest to various agents (machine or human) and using the data processing framework to guide the optimal level of information required by each of these agents could potentially lead to safer and more usable designs. 2016-04-22 Conference or Workshop Item PeerReviewed Dadashi, Nastaran, Golightly, David and Sharples, Sarah (2016) Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance. In: 13th IFAC/IFIP/IFORS/IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems, 30 Aug-2 Sept 2016, Kyoto, Japan. (In Press) Human Computer Interaction Decision Support System Usability Engineering
spellingShingle Human Computer Interaction
Decision Support System
Usability Engineering
Dadashi, Nastaran
Golightly, David
Sharples, Sarah
Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title_full Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title_fullStr Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title_full_unstemmed Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title_short Seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
title_sort seeing the woods for the trees: the problem of information inefficiency and information overload on operator performance
topic Human Computer Interaction
Decision Support System
Usability Engineering
url https://eprints.nottingham.ac.uk/34247/