Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015

This article examines critically the extent to which the availability of Enhanced Consumer Measures (ECMs) created by the Consumer Rights Act 2015 addresses the problems associated with the enforcement of consumer protection law in the UK. The article explains the genesis of the provisions by establ...

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Main Author: Cartwright, Peter
Format: Article
Published: Cambridge University Press 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/33164/
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author Cartwright, Peter
author_facet Cartwright, Peter
author_sort Cartwright, Peter
building Nottingham Research Data Repository
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description This article examines critically the extent to which the availability of Enhanced Consumer Measures (ECMs) created by the Consumer Rights Act 2015 addresses the problems associated with the enforcement of consumer protection law in the UK. The article explains the genesis of the provisions by establishing the limitations of the previous law before moving on to consider the extent to which ECMs are successful in addressing those limitations. The article argues that while the availability of ECMs will potentially improve the ability of both enforcers and courts to achieve some objectives of consumer protection law, the measures raise some significant concerns. Of particular concern is the extent to which they signal a move away from prosecution in cases where that would be the optimal response, and so compromise the ability of consumer protection law to achieve some of its most important objectives.
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spelling nottingham-331642020-05-04T17:53:20Z https://eprints.nottingham.ac.uk/33164/ Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015 Cartwright, Peter This article examines critically the extent to which the availability of Enhanced Consumer Measures (ECMs) created by the Consumer Rights Act 2015 addresses the problems associated with the enforcement of consumer protection law in the UK. The article explains the genesis of the provisions by establishing the limitations of the previous law before moving on to consider the extent to which ECMs are successful in addressing those limitations. The article argues that while the availability of ECMs will potentially improve the ability of both enforcers and courts to achieve some objectives of consumer protection law, the measures raise some significant concerns. Of particular concern is the extent to which they signal a move away from prosecution in cases where that would be the optimal response, and so compromise the ability of consumer protection law to achieve some of its most important objectives. Cambridge University Press 2016-05-03 Article PeerReviewed Cartwright, Peter (2016) Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015. Cambridge Law Journal . ISSN 1469-2139 (In Press) consumer protection; criminal law; enforcement; consumer rights doi:10.1017/S0008197316000210 doi:10.1017/S0008197316000210
spellingShingle consumer protection; criminal law; enforcement; consumer rights
Cartwright, Peter
Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title_full Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title_fullStr Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title_full_unstemmed Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title_short Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
title_sort redress compliance and choice: enhanced consumer measures and the retreat from punishment in the consumer rights act 2015
topic consumer protection; criminal law; enforcement; consumer rights
url https://eprints.nottingham.ac.uk/33164/
https://eprints.nottingham.ac.uk/33164/