Staff experience of harassment and stalking behaviour by patients

Staff from one National Health Service (NHS) Trust in England completed an online survey (N = 590) about their experience of intrusive behaviours from patients. These experiences were categorised into either stalking or harassment and compared in terms of staff and patient characteristics, types of...

Full description

Bibliographic Details
Main Authors: Clarke, Martin, Yanson, Ian, Saleem, Younis, Edworthy, Rachel, Khalifa, Najat
Format: Article
Published: Taylor & Francis 2016
Online Access:https://eprints.nottingham.ac.uk/32638/
_version_ 1848794454883827712
author Clarke, Martin
Yanson, Ian
Saleem, Younis
Edworthy, Rachel
Khalifa, Najat
author_facet Clarke, Martin
Yanson, Ian
Saleem, Younis
Edworthy, Rachel
Khalifa, Najat
author_sort Clarke, Martin
building Nottingham Research Data Repository
collection Online Access
description Staff from one National Health Service (NHS) Trust in England completed an online survey (N = 590) about their experience of intrusive behaviours from patients. These experiences were categorised into either stalking or harassment and compared in terms of staff and patient characteristics, types of intrusions, and aftermath. Overall, 150 were classified as being stalked (25.4%) and 172 harassed (29.2%). There were no differences in staff characteristics between the two groups. Staff from forensic services and nursing staff were particularly susceptible to these intrusions which took many forms. Respondents perceived a range of causes for the stalking and harassment, the most common being to gain power and control/to scare. It was rare for legal sanctions to be brought against the patient. Our findings reinforce the need for service providers to have policies supported with preventative measures, education and a robust process for addressing stalking so that these measures are embedded in practice in a way that supports staff working with patients. Furthermore, service providers should be challenged on what steps they have taken to prevent, and monitor, such behaviour.
first_indexed 2025-11-14T19:16:27Z
format Article
id nottingham-32638
institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T19:16:27Z
publishDate 2016
publisher Taylor & Francis
recordtype eprints
repository_type Digital Repository
spelling nottingham-326382020-05-04T17:45:00Z https://eprints.nottingham.ac.uk/32638/ Staff experience of harassment and stalking behaviour by patients Clarke, Martin Yanson, Ian Saleem, Younis Edworthy, Rachel Khalifa, Najat Staff from one National Health Service (NHS) Trust in England completed an online survey (N = 590) about their experience of intrusive behaviours from patients. These experiences were categorised into either stalking or harassment and compared in terms of staff and patient characteristics, types of intrusions, and aftermath. Overall, 150 were classified as being stalked (25.4%) and 172 harassed (29.2%). There were no differences in staff characteristics between the two groups. Staff from forensic services and nursing staff were particularly susceptible to these intrusions which took many forms. Respondents perceived a range of causes for the stalking and harassment, the most common being to gain power and control/to scare. It was rare for legal sanctions to be brought against the patient. Our findings reinforce the need for service providers to have policies supported with preventative measures, education and a robust process for addressing stalking so that these measures are embedded in practice in a way that supports staff working with patients. Furthermore, service providers should be challenged on what steps they have taken to prevent, and monitor, such behaviour. Taylor & Francis 2016-04-26 Article PeerReviewed Clarke, Martin, Yanson, Ian, Saleem, Younis, Edworthy, Rachel and Khalifa, Najat (2016) Staff experience of harassment and stalking behaviour by patients. International Journal of Forensic Mental Health, 15 (3). pp. 247-255. ISSN 1932-9903 http://www.tandfonline.com/doi/full/10.1080/14999013.2016.1166465 doi:10.1080/14999013.2016.1166465 doi:10.1080/14999013.2016.1166465
spellingShingle Clarke, Martin
Yanson, Ian
Saleem, Younis
Edworthy, Rachel
Khalifa, Najat
Staff experience of harassment and stalking behaviour by patients
title Staff experience of harassment and stalking behaviour by patients
title_full Staff experience of harassment and stalking behaviour by patients
title_fullStr Staff experience of harassment and stalking behaviour by patients
title_full_unstemmed Staff experience of harassment and stalking behaviour by patients
title_short Staff experience of harassment and stalking behaviour by patients
title_sort staff experience of harassment and stalking behaviour by patients
url https://eprints.nottingham.ac.uk/32638/
https://eprints.nottingham.ac.uk/32638/
https://eprints.nottingham.ac.uk/32638/