Span of control in supervision of rail track work

The supervision of engineering work on the railways has received relatively little examination despite being both safety-critical in its own right and having wider implications for the successful running of the railways. The present paper is concerned with understanding the factors that make differe...

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Main Authors: Houghton, Robert J., White, Chris, Golightly, David, Wilson, John R.
Format: Article
Published: Springer Verlag 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/32513/
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author Houghton, Robert J.
White, Chris
Golightly, David
Wilson, John R.
author_facet Houghton, Robert J.
White, Chris
Golightly, David
Wilson, John R.
author_sort Houghton, Robert J.
building Nottingham Research Data Repository
collection Online Access
description The supervision of engineering work on the railways has received relatively little examination despite being both safety-critical in its own right and having wider implications for the successful running of the railways. The present paper is concerned with understanding the factors that make different engineering works perceived as easier or harder to manage. We describe an approach building on notions of ‘span of control’, through which we developed the TOECAP inventory (Team, Organisation, Environment, Communication, Activity and Personal). This tool was validated through both interviews and questionnaires. As well as identifying the physical factors involved, the work also emphasised the importance of collaborative and attitudinal factors. We conclude by discussing limitations of the present work and future directions for development.
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spelling nottingham-325132020-05-04T17:42:59Z https://eprints.nottingham.ac.uk/32513/ Span of control in supervision of rail track work Houghton, Robert J. White, Chris Golightly, David Wilson, John R. The supervision of engineering work on the railways has received relatively little examination despite being both safety-critical in its own right and having wider implications for the successful running of the railways. The present paper is concerned with understanding the factors that make different engineering works perceived as easier or harder to manage. We describe an approach building on notions of ‘span of control’, through which we developed the TOECAP inventory (Team, Organisation, Environment, Communication, Activity and Personal). This tool was validated through both interviews and questionnaires. As well as identifying the physical factors involved, the work also emphasised the importance of collaborative and attitudinal factors. We conclude by discussing limitations of the present work and future directions for development. Springer Verlag 2016-03-03 Article PeerReviewed Houghton, Robert J., White, Chris, Golightly, David and Wilson, John R. (2016) Span of control in supervision of rail track work. Cognition, Technology & Work, 18 (2). pp. 361-378. ISSN 1435-5558 Span of control ; Rail human factors ; Workload ; Management science http://link.springer.com/article/10.1007/s10111-016-0364-4/fulltext.html doi:10.1007/s10111-016-0364-4 doi:10.1007/s10111-016-0364-4
spellingShingle Span of control ; Rail human factors ; Workload ; Management science
Houghton, Robert J.
White, Chris
Golightly, David
Wilson, John R.
Span of control in supervision of rail track work
title Span of control in supervision of rail track work
title_full Span of control in supervision of rail track work
title_fullStr Span of control in supervision of rail track work
title_full_unstemmed Span of control in supervision of rail track work
title_short Span of control in supervision of rail track work
title_sort span of control in supervision of rail track work
topic Span of control ; Rail human factors ; Workload ; Management science
url https://eprints.nottingham.ac.uk/32513/
https://eprints.nottingham.ac.uk/32513/
https://eprints.nottingham.ac.uk/32513/