An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations
Background This article debates interview data from service users who engaged with the work of a Collaboration for Leadership in Applied Health Research and Care (CLAHRC). The evidence base, to date, concerning the nature of CLAHRC work at the frontline (i.e. What is it actually like to do CLAHRC w...
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| Format: | Article |
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Wiley
2015
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| Online Access: | https://eprints.nottingham.ac.uk/31781/ |
| _version_ | 1848794271841255424 |
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| author | Jordan, Melanie Rowley, Emma Morriss, Richard Manning, Nick |
| author_facet | Jordan, Melanie Rowley, Emma Morriss, Richard Manning, Nick |
| author_sort | Jordan, Melanie |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Background
This article debates interview data from service users who engaged with the work of a Collaboration for Leadership in Applied Health Research and Care (CLAHRC). The evidence base, to date, concerning the nature of CLAHRC work at the frontline (i.e. What is it actually like to do CLAHRC work?) is meagre; thus, this article represents an original contribution to that literature. Further, this article analyses service users' participation in research – as members of the research team – and so contributes to the body of developing literature regarding involvement too.
Objective
This article explores the nature of the Research Team–Service User relationship, plus associated roles, relations and responsibilities of collaborative health research.
Design
Qualitative social science research was undertaken in a health-care research organization utilizing interview method and a medical sociology and organizational sociology theoretical framework for analysis. Data utilized originate from a larger evaluation study that focuses on the CLAHRC as an iterative organization and explores members' experiences.
Results
There can be a disparity between initial expectations and actual experiences of involvement for service users. Therefore, as structured via ‘The Three Rs’ (Roles, Relations and Responsibilities), aspects of the relationship are evaluated (e.g. motivation, altruism, satisfaction, transparency, scope, feedback, communication, time).
Regarding the inclusion of service users in health research teams, a careful consideration of ‘The Three Rs’ is required to ensure expectations match experiences. |
| first_indexed | 2025-11-14T19:13:33Z |
| format | Article |
| id | nottingham-31781 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:13:33Z |
| publishDate | 2015 |
| publisher | Wiley |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-317812020-05-04T20:06:05Z https://eprints.nottingham.ac.uk/31781/ An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations Jordan, Melanie Rowley, Emma Morriss, Richard Manning, Nick Background This article debates interview data from service users who engaged with the work of a Collaboration for Leadership in Applied Health Research and Care (CLAHRC). The evidence base, to date, concerning the nature of CLAHRC work at the frontline (i.e. What is it actually like to do CLAHRC work?) is meagre; thus, this article represents an original contribution to that literature. Further, this article analyses service users' participation in research – as members of the research team – and so contributes to the body of developing literature regarding involvement too. Objective This article explores the nature of the Research Team–Service User relationship, plus associated roles, relations and responsibilities of collaborative health research. Design Qualitative social science research was undertaken in a health-care research organization utilizing interview method and a medical sociology and organizational sociology theoretical framework for analysis. Data utilized originate from a larger evaluation study that focuses on the CLAHRC as an iterative organization and explores members' experiences. Results There can be a disparity between initial expectations and actual experiences of involvement for service users. Therefore, as structured via ‘The Three Rs’ (Roles, Relations and Responsibilities), aspects of the relationship are evaluated (e.g. motivation, altruism, satisfaction, transparency, scope, feedback, communication, time). Regarding the inclusion of service users in health research teams, a careful consideration of ‘The Three Rs’ is required to ensure expectations match experiences. Wiley 2015-12 Article PeerReviewed Jordan, Melanie, Rowley, Emma, Morriss, Richard and Manning, Nick (2015) An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations. Health Expectations, 18 (6). pp. 2693-2703. ISSN 1369-7625 collaborative research team; involvement expectations; organizational learning; roles and responsibilities; service user;team experiences http://onlinelibrary.wiley.com/doi/10.1111/hex.12243/abstract doi:10.1111/hex.12243 doi:10.1111/hex.12243 |
| spellingShingle | collaborative research team; involvement expectations; organizational learning; roles and responsibilities; service user;team experiences Jordan, Melanie Rowley, Emma Morriss, Richard Manning, Nick An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title | An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title_full | An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title_fullStr | An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title_full_unstemmed | An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title_short | An analysis of the research team–service user relationship from the service user perspective: a consideration of ‘The Three Rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| title_sort | analysis of the research team–service user relationship from the service user perspective: a consideration of ‘the three rs’ (roles, relations, and responsibilities) for healthcare research organisations |
| topic | collaborative research team; involvement expectations; organizational learning; roles and responsibilities; service user;team experiences |
| url | https://eprints.nottingham.ac.uk/31781/ https://eprints.nottingham.ac.uk/31781/ https://eprints.nottingham.ac.uk/31781/ |