Learning from the experts: enabling and studying DIY development of location-based visitor experiences

In this paper we show how -- with the aid of enabling technology -- creative Location Based Experiences can be developed for visitors by non-technical professionals from the cultural heritage sector. We look at how these "Place Experts" approach and adopt web technologies to create and pub...

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Main Authors: Bedwell, Benjamin D., Slack, Peter, Greenhalgh, Chris
Format: Conference or Workshop Item
Published: ACM 2015
Subjects:
Online Access:https://eprints.nottingham.ac.uk/31447/
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author Bedwell, Benjamin D.
Slack, Peter
Greenhalgh, Chris
author_facet Bedwell, Benjamin D.
Slack, Peter
Greenhalgh, Chris
author_sort Bedwell, Benjamin D.
building Nottingham Research Data Repository
collection Online Access
description In this paper we show how -- with the aid of enabling technology -- creative Location Based Experiences can be developed for visitors by non-technical professionals from the cultural heritage sector. We look at how these "Place Experts" approach and adopt web technologies to create and publish experiences including the roles they take on, the processes they adopt, and the way they appropriate the technology. We describe our short and long-term research engagements with the cultural heritage sector over the last three years and introduce Wander Anywhere, the website developed to enable this research. We find that place experts typically follow a four stage process in their engagement with location-based experiences, moving from comprehension to translation, development and finally approval. We suggest implications for the processes and technologies that might be employed by others seeking to support a similar type of engagement.
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format Conference or Workshop Item
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institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T19:12:29Z
publishDate 2015
publisher ACM
recordtype eprints
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spelling nottingham-314472020-05-04T20:10:35Z https://eprints.nottingham.ac.uk/31447/ Learning from the experts: enabling and studying DIY development of location-based visitor experiences Bedwell, Benjamin D. Slack, Peter Greenhalgh, Chris In this paper we show how -- with the aid of enabling technology -- creative Location Based Experiences can be developed for visitors by non-technical professionals from the cultural heritage sector. We look at how these "Place Experts" approach and adopt web technologies to create and publish experiences including the roles they take on, the processes they adopt, and the way they appropriate the technology. We describe our short and long-term research engagements with the cultural heritage sector over the last three years and introduce Wander Anywhere, the website developed to enable this research. We find that place experts typically follow a four stage process in their engagement with location-based experiences, moving from comprehension to translation, development and finally approval. We suggest implications for the processes and technologies that might be employed by others seeking to support a similar type of engagement. ACM 2015 Conference or Workshop Item PeerReviewed Bedwell, Benjamin D., Slack, Peter and Greenhalgh, Chris (2015) Learning from the experts: enabling and studying DIY development of location-based visitor experiences. In: 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computings Computing (UbiComp 2015), 7-11 September 2015, Osaka, Japan. Authoring Cultural Heritage Location Location Based Experience Mobile User Studies http://dl.acm.org/citation.cfm?doid=2750858.2805838
spellingShingle Authoring
Cultural Heritage
Location
Location Based Experience
Mobile
User Studies
Bedwell, Benjamin D.
Slack, Peter
Greenhalgh, Chris
Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title_full Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title_fullStr Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title_full_unstemmed Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title_short Learning from the experts: enabling and studying DIY development of location-based visitor experiences
title_sort learning from the experts: enabling and studying diy development of location-based visitor experiences
topic Authoring
Cultural Heritage
Location
Location Based Experience
Mobile
User Studies
url https://eprints.nottingham.ac.uk/31447/
https://eprints.nottingham.ac.uk/31447/