Tension space analysis: exploring community requirements for networked urban screens

This paper draws on the design process, implementation and early evaluation results of an urban screens network to highlight the tensions that emerge at the boundary between the technical and social aspects of design. While public interactive screens in urban spaces are widely researched, the newly...

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Main Authors: North, Steve, Schnädelbach, Holger, Fatah gen Schieck, Ava, Motta, Wallis, Ye, Lei, Behrens, Moritz, Kostopoulou, Efstathia
Other Authors: Kotzé, Paula
Format: Book Section
Published: Springer 2013
Subjects:
Online Access:https://eprints.nottingham.ac.uk/29237/
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author North, Steve
Schnädelbach, Holger
Fatah gen Schieck, Ava
Motta, Wallis
Ye, Lei
Behrens, Moritz
Kostopoulou, Efstathia
author2 Kotzé, Paula
author_facet Kotzé, Paula
North, Steve
Schnädelbach, Holger
Fatah gen Schieck, Ava
Motta, Wallis
Ye, Lei
Behrens, Moritz
Kostopoulou, Efstathia
author_sort North, Steve
building Nottingham Research Data Repository
collection Online Access
description This paper draws on the design process, implementation and early evaluation results of an urban screens network to highlight the tensions that emerge at the boundary between the technical and social aspects of design. While public interactive screens in urban spaces are widely researched, the newly emerging networks of such screens present fresh challenges. Researchers wishing to be led by a diverse user community may find that the priorities of some users, directly oppose the wishes of others. Previous literature suggests such tensions can be handled by ‘goal balancing’, where all requirements are reduced down to one set of essential, implementable attributes. Contrasting this, this paper's contribution is ‘Tension Space Analysis’, which broadens and ex-tends existing work on Design Tensions. It includes new domains, new representational methods and offers a view on how to best reflect conflicting community requirements in some aspects or features of the design.
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format Book Section
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institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T19:05:09Z
publishDate 2013
publisher Springer
recordtype eprints
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spelling nottingham-292372020-05-04T20:20:43Z https://eprints.nottingham.ac.uk/29237/ Tension space analysis: exploring community requirements for networked urban screens North, Steve Schnädelbach, Holger Fatah gen Schieck, Ava Motta, Wallis Ye, Lei Behrens, Moritz Kostopoulou, Efstathia This paper draws on the design process, implementation and early evaluation results of an urban screens network to highlight the tensions that emerge at the boundary between the technical and social aspects of design. While public interactive screens in urban spaces are widely researched, the newly emerging networks of such screens present fresh challenges. Researchers wishing to be led by a diverse user community may find that the priorities of some users, directly oppose the wishes of others. Previous literature suggests such tensions can be handled by ‘goal balancing’, where all requirements are reduced down to one set of essential, implementable attributes. Contrasting this, this paper's contribution is ‘Tension Space Analysis’, which broadens and ex-tends existing work on Design Tensions. It includes new domains, new representational methods and offers a view on how to best reflect conflicting community requirements in some aspects or features of the design. Springer Kotzé, Paula Marsden, Gary Lindgaard, Gitte Wesson, Janet Winckler, Marco 2013 Book Section PeerReviewed North, Steve, Schnädelbach, Holger, Fatah gen Schieck, Ava, Motta, Wallis, Ye, Lei, Behrens, Moritz and Kostopoulou, Efstathia (2013) Tension space analysis: exploring community requirements for networked urban screens. In: Human-Computer Interaction--INTERACT 2013: 14th IFIP TC 13 International conference, Cape Town, South Africa, September 2-6, 2013 : Proceedings, Part II. Lecture notes in computer science (8118). Springer, Berlin, pp. 81-98. ISBN 978-3-642-40479-5 tension space analysis human factors design tensions design space urban screens networked urban screens http://link.springer.com/chapter/10.1007%2F978-3-642-40480-1_6 doi:10.1007/978-3-642-40480-1_6 doi:10.1007/978-3-642-40480-1_6
spellingShingle tension space analysis
human factors
design tensions
design space
urban screens
networked urban screens
North, Steve
Schnädelbach, Holger
Fatah gen Schieck, Ava
Motta, Wallis
Ye, Lei
Behrens, Moritz
Kostopoulou, Efstathia
Tension space analysis: exploring community requirements for networked urban screens
title Tension space analysis: exploring community requirements for networked urban screens
title_full Tension space analysis: exploring community requirements for networked urban screens
title_fullStr Tension space analysis: exploring community requirements for networked urban screens
title_full_unstemmed Tension space analysis: exploring community requirements for networked urban screens
title_short Tension space analysis: exploring community requirements for networked urban screens
title_sort tension space analysis: exploring community requirements for networked urban screens
topic tension space analysis
human factors
design tensions
design space
urban screens
networked urban screens
url https://eprints.nottingham.ac.uk/29237/
https://eprints.nottingham.ac.uk/29237/
https://eprints.nottingham.ac.uk/29237/