Preparation to care for confused older patients in general hospitals: a study of UK health professionals

Background and Objective: in the UK, two-thirds of patients in general hospitals are older than 70, of whom half have dementia or delirium or both. Our objective was to explore doctors, nurses and allied health professionals' perceptions of their preparation to care for confused older patients...

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Main Authors: Griffiths, Amanda, Knight, Alec, Harwood, Rowan H., Gladman, John R.F.
Format: Article
Published: Oxford University Press 2013
Online Access:https://eprints.nottingham.ac.uk/2900/
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author Griffiths, Amanda
Knight, Alec
Harwood, Rowan H.
Gladman, John R.F.
author_facet Griffiths, Amanda
Knight, Alec
Harwood, Rowan H.
Gladman, John R.F.
author_sort Griffiths, Amanda
building Nottingham Research Data Repository
collection Online Access
description Background and Objective: in the UK, two-thirds of patients in general hospitals are older than 70, of whom half have dementia or delirium or both. Our objective was to explore doctors, nurses and allied health professionals' perceptions of their preparation to care for confused older patients on general hospital wards. Methods: using a quota sampling strategy across 11 medical, geriatric and orthopaedic wards in a British teaching hospital, we conducted 60 semi-structured interviews with doctors, nurses and allied healthcare professionals and analysed the data using the Consensual Qualitative Research approach. Results: there was consensus among participants that education, induction and in-service training left them inadequately prepared and under-confident to care for confused older patients. Many doctors reported initial assessments of confused older patients as difficult. They admitted inadequate knowledge of mental health disorders, including the diagnostic features of delirium and dementia. Handling agitation and aggression were considered top priorities for training, particularly for nurses. Multidisciplinary team meetings were highly valued but were reported as too infrequent. Participants valued specialist input but reported difficulties gaining such support. Communication with confused patients was regarded as particularly challenging, both in terms of patients making their needs known, and staff conveying information to patients. Participants reported emotional and behavioural responses including frustration, stress, empathy, avoidance and low job satisfaction. Conclusion: our findings indicate that a revision of training across healthcare professions in the UK is required, and that increased specialist support should be provided, so that the workforce is properly prepared to care for older patients with cognitive problems.
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spelling nottingham-29002020-05-04T16:39:09Z https://eprints.nottingham.ac.uk/2900/ Preparation to care for confused older patients in general hospitals: a study of UK health professionals Griffiths, Amanda Knight, Alec Harwood, Rowan H. Gladman, John R.F. Background and Objective: in the UK, two-thirds of patients in general hospitals are older than 70, of whom half have dementia or delirium or both. Our objective was to explore doctors, nurses and allied health professionals' perceptions of their preparation to care for confused older patients on general hospital wards. Methods: using a quota sampling strategy across 11 medical, geriatric and orthopaedic wards in a British teaching hospital, we conducted 60 semi-structured interviews with doctors, nurses and allied healthcare professionals and analysed the data using the Consensual Qualitative Research approach. Results: there was consensus among participants that education, induction and in-service training left them inadequately prepared and under-confident to care for confused older patients. Many doctors reported initial assessments of confused older patients as difficult. They admitted inadequate knowledge of mental health disorders, including the diagnostic features of delirium and dementia. Handling agitation and aggression were considered top priorities for training, particularly for nurses. Multidisciplinary team meetings were highly valued but were reported as too infrequent. Participants valued specialist input but reported difficulties gaining such support. Communication with confused patients was regarded as particularly challenging, both in terms of patients making their needs known, and staff conveying information to patients. Participants reported emotional and behavioural responses including frustration, stress, empathy, avoidance and low job satisfaction. Conclusion: our findings indicate that a revision of training across healthcare professions in the UK is required, and that increased specialist support should be provided, so that the workforce is properly prepared to care for older patients with cognitive problems. Oxford University Press 2013-10-27 Article PeerReviewed Griffiths, Amanda, Knight, Alec, Harwood, Rowan H. and Gladman, John R.F. (2013) Preparation to care for confused older patients in general hospitals: a study of UK health professionals. Age and Ageing . pp. 1-7. ISSN 0002-0729 http://ageing.oxfordjournals.org/content/early/2013/10/27/ageing.aft171.full?sid=26214dcd-0703-4059-89d1-3273d52e8f48 doi:10.1093/ageing/aft171 doi:10.1093/ageing/aft171
spellingShingle Griffiths, Amanda
Knight, Alec
Harwood, Rowan H.
Gladman, John R.F.
Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title_full Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title_fullStr Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title_full_unstemmed Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title_short Preparation to care for confused older patients in general hospitals: a study of UK health professionals
title_sort preparation to care for confused older patients in general hospitals: a study of uk health professionals
url https://eprints.nottingham.ac.uk/2900/
https://eprints.nottingham.ac.uk/2900/
https://eprints.nottingham.ac.uk/2900/