Building a birds eye view: collaborative work in disaster response
Command and control environments ranging from transport control rooms to disaster response have long been of interest to HCI and CSCW as rich sites of interactive technology use embedded in work practice. Drawing on our engagement with disaster response teams, including ethnography of their training...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
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ACM
2015
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| Online Access: | https://eprints.nottingham.ac.uk/28862/ |
| _version_ | 1848793659964653568 |
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| author | Fischer, Joel Reeves, Stuart Rodden, Tom Reece, Steve Ramchurn, Sarvapali Jones, David |
| author_facet | Fischer, Joel Reeves, Stuart Rodden, Tom Reece, Steve Ramchurn, Sarvapali Jones, David |
| author_sort | Fischer, Joel |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Command and control environments ranging from transport control rooms to disaster response have long been of interest to HCI and CSCW as rich sites of interactive technology use embedded in work practice. Drawing on our engagement with disaster response teams, including ethnography of their training work, we unpack the ways in which situational uncertainty is managed while a shared operational 'picture' is constituted through various practices around tabletop work. Our analysis reveals how this picture is collaboratively assembled as a socially shared object and displayed by drawing on digital and physical resources. Accordingly, we provide a range of principles implicated by our study that guide the design of systems augmenting and enriching disaster response work practices. In turn, we propose the Augmented Bird Table to illustrate how our principles can be implemented to support tabletop work. |
| first_indexed | 2025-11-14T19:03:49Z |
| format | Conference or Workshop Item |
| id | nottingham-28862 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T19:03:49Z |
| publishDate | 2015 |
| publisher | ACM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-288622020-05-04T20:10:55Z https://eprints.nottingham.ac.uk/28862/ Building a birds eye view: collaborative work in disaster response Fischer, Joel Reeves, Stuart Rodden, Tom Reece, Steve Ramchurn, Sarvapali Jones, David Command and control environments ranging from transport control rooms to disaster response have long been of interest to HCI and CSCW as rich sites of interactive technology use embedded in work practice. Drawing on our engagement with disaster response teams, including ethnography of their training work, we unpack the ways in which situational uncertainty is managed while a shared operational 'picture' is constituted through various practices around tabletop work. Our analysis reveals how this picture is collaboratively assembled as a socially shared object and displayed by drawing on digital and physical resources. Accordingly, we provide a range of principles implicated by our study that guide the design of systems augmenting and enriching disaster response work practices. In turn, we propose the Augmented Bird Table to illustrate how our principles can be implemented to support tabletop work. ACM 2015 Conference or Workshop Item PeerReviewed Fischer, Joel, Reeves, Stuart, Rodden, Tom, Reece, Steve, Ramchurn, Sarvapali and Jones, David (2015) Building a birds eye view: collaborative work in disaster response. In: ACM Conference on Human Factors in Computing Systems (CHI '15), 18-23 April 2015, Seoul, Korea. Tabletop Disaster Response Ethnography Collaboration Situation Awareness Uncertainty Crisis Informatics http://dx.doi.org/10.1145/2702123.2702313 |
| spellingShingle | Tabletop Disaster Response Ethnography Collaboration Situation Awareness Uncertainty Crisis Informatics Fischer, Joel Reeves, Stuart Rodden, Tom Reece, Steve Ramchurn, Sarvapali Jones, David Building a birds eye view: collaborative work in disaster response |
| title | Building a birds eye view: collaborative work in disaster response |
| title_full | Building a birds eye view: collaborative work in disaster response |
| title_fullStr | Building a birds eye view: collaborative work in disaster response |
| title_full_unstemmed | Building a birds eye view: collaborative work in disaster response |
| title_short | Building a birds eye view: collaborative work in disaster response |
| title_sort | building a birds eye view: collaborative work in disaster response |
| topic | Tabletop Disaster Response Ethnography Collaboration Situation Awareness Uncertainty Crisis Informatics |
| url | https://eprints.nottingham.ac.uk/28862/ https://eprints.nottingham.ac.uk/28862/ |