The Effectiveness of Office Management Practices to its Employees in a Shared Services Based Insurance Organization : A Case Study AIG Shared Services (M) Sdn Bhd

QR Code

The Effectiveness of Office Management Practices to its Employees in a Shared Services Based Insurance Organization : A Case Study AIG Shared Services (M) Sdn Bhd

The insurance industry has become a leader in business segments worldwide and there are various company’s working in a shift for its employees and it is recommended to assess the general perceptions among its employees towards office management practices in an organization. This research was done fo...

Full description

Bibliographic Details
Main Author:	Ratilal, Hemal Kumar
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2015
Online Access:	https://eprints.nottingham.ac.uk/28571/

Similar Items

MY SAY: AIG and harakiri
by: Abd Razak, Dzulkifli
Published: (2009)

Increasing market share at Genelan Sdn. Bhd.
by: Wong, Foong Yee, et al.
Published: (2009)

An Empirical Study of Financial Shared Services: Understanding of an organization moves towards establishing financial shared service as a strategic finance function
by: Nik Mustaffa, Nik Azah Karimah
Published: (2009)

Balance scorecard for the organization: YPM Insurance Broker Sdn Bhd
by: Zainudin, Dolhadi
Published: (2009)

Enhancing reading abilities of low proficiency learners through manageable reading texts : a case study / Tan Aig Bee @ Tong Aig Bee
by: Tan, Aig Bee
Published: (2000)

STRATEGIES FOR SHARED SERVICE CENTRE
by: Ang, Yuen Ting
Published: (2010)

An Institutional Perspective On The Accounting Practices In A Finance Shared Service Centre Organization
by: Kee, Swee Lin
Published: (2010)

E-pemasaran MP : kajian kes : M-Perkasa Services Sdn. Bhd
by: Hussain Meah, Roveena Herleen
Published: (2007)

A study on the performance measurement of the service employee in banking industries: securities services of Scope International (M) Sdn Bhd / Tengku Ahmad Faris Tengku Ismail
by: Tengku Ismail, Tengku Ahmad Faris
Published: (2010)

The Emergence Of Wireless Broadband Services In Malaysia : A Case Study On Worlddone (M) Sdn. Bhd.
by: Chin, Celine Lai Yin
Published: (2003)

Online sharing and exchange food service
by: Tan, Yin Ling
Published: (2019)

The Influence of Organizational Culture on Employee Commitment Level in the Shared Services Industry in Malaysia
by: Nadarajan, Logeshwaran
Published: (2014)

Knowledge sharing behavior of service sector’s employees to attain sustainable development goals
by: Mahajan, Vibha, et al.
Published: (2024)

Knowledge sharing practices amongst employees in an excellent organization
by: Marthya Lina, Bettie
Published: (2011)

Knowledge sharing practices amongst employees in an excellent organization
by: Bettie, Marthya Lina
Published: (2011)

Total quality management and knowledge sharing: Comparing Malaysia's manufacturing and service organizations
by: Cheah, Weng Choong, et al.
Published: (2009)

A Study of Success Factors of Shared Services Centers
by: Cheah, Yoon Wei
Published: (2010)

Factors influencing employee retention at Sense Services Sdn Bhd / Syafikah Aisyah Sulaiman
by: Sulaiman, Syafikah Aisyah
Published: (2018)

'A study on the service performance of "on-call-maintenance services" by DiGiCITY (M) Sdn Bhd.' / Mohd Izral Mohd Nazir
by: Mohd Nazir, Mohd Izral
Published: (2002)

Case Study Of IT Shared Services In Telekom Malaysia
by: Othman, Maz Hiza Bazly
Published: (2007)

The role of shared intentions in the emergence of service ecosystems
by: Taillard, Marie, et al.
Published: (2016)

A Case Study On MBF Card Services Sdn. Bhd.
by: Chau, Wong Hong
Published: (2001)

Finance Shared Service Delivering Value : A GE Global Business Services (Asia)
by: Ching Sim, Tan
Published: (2008)

Factors contributing to customer satisfaction toward claim services in Anika Insurance Brokers Sdn Bhd / Mohd Amri Yusof Lateb
by: Yusof Lateb, Mohd Amri
Published: (2011)

Service quality perception and customer satisfaction of AAO Global Insurance Brokers Sdn Bhd / Siti Nor Hidayah Ahmad Don
by: Ahmad Don, Siti Nor Hidayah
Published: (2010)

The Relationship between Organisational Culture and Knowledge Management among Employees at Shared Service Centres in Malaysia
by: Saw, Ed Mond
Published: (2016)

Determinants of foreign customer’s satisfaction towards Alam Hidro (M) Sdn Bhd Services / Syazwani Zainudin
by: Zainudin, Syazwani
Published: (2011)

“ A study on job satisfaction among employees at TH Travel & Services Sdn Bhd ” / Nor Majidah Majid
Published: (2009)

Employees’ loyalty towards Research International (M) Sdn. Bhd. / Fadhli Roslan
by: Roslan, Fadhli
Published: (2010)

oBike offers bicycle sharing services for UMPians
by: Siti Sarah, Mohamad Rajimi
Published: (2017)

Factors Affecting the Increased Share of Employment in the Services Sector
by: Abu Bakar, Siti Nasuhaa
Published: (2004)

A study of factors that influence health insurance coverage towards employees at Petronas Carigali Sdn Bhd / Nurhamidah Hizam
by: Hizam, Nurhamidah
Published: (2015)

On-the job knowledge sharing: how to train employees to share job knowledge
by: Peariasamy, Thanmoli, et al.
Published: (2008)

Implementation of TQM and the Impact on Performance of an Organization a Case Study at Kayaba (M) Sdn Bhd
by: Rajagopal, Anbalagan
Published: (1997)

“A study on factors that influence employee engagement at Heitech Managed Services Sdn Bhd” / Nadhirah Yusreen Mohd Nasruddin
by: Mohd Nasruddin, Nadhirah Yusreen
Published: (2014)

Factors influencing employee retention: in a view of employee at Arkema Coating Resins (M) Sdn Bhd / Fadzreen Khalid
by: Khalid, Fadzreen
Published: (2018)

Reward system and its impact on employee motivation : a case study of a Malaysia service company (PUSPAKOM SDN. BHD)
by: Ezza Izzyana, Mohd Nor
Published: (2014)

Software testing process for shared banking services (SBS) system
by: Arbain @ Sulaiman, Norakmar
Published: (2009)

A Study Of Transformational Change The Case Of Telekom Sales And Service Sdn.Bhd
by: Ahmad, Md. Nasir
Published: (2000)

Factors that lead to employee engagement at Sense Services Sdn. Bhd. / Nurul Aini Samsudin and Nur Syahira Bahman
by: Samsudin, Nurul Aini, et al.
Published: (2012)