The role and effect of service network actors on continuous service innovation:
A case study in the business-to-business health sector

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The role and effect of service network actors on continuous service innovation: A case study in the business-to-business health sector

Purpose – The purpose of this dissertation is to investigate service innovation in networks and to unravel how and why external network actors contribute to the innovation of services of an innovating firm in the healthcare business-to-business industry, as it was argued that it could be influenced...

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Bibliographic Details
Main Author:	Lambourdiere, Edwina
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2014
Online Access:	https://eprints.nottingham.ac.uk/27581/

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