Talking Change - A comparative narrative analysis of language use amongst external consultants and internal change agents in delivering organisational change.
This paper reports an investigation into the existence of material differences between the respective approaches to change management of consultants and corporate managers. The narrative accounts proffered by participants are examined in three primary dimensions, sensemaking, sensegiving and overc...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2014
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| Online Access: | https://eprints.nottingham.ac.uk/27536/ |
| Summary: | This paper reports an investigation into the existence of material differences between the respective
approaches to change management of consultants and corporate managers. The narrative accounts proffered
by participants are examined in three primary dimensions, sensemaking, sensegiving and overcoming
resistance to change. Relationships between these dimensions are explored and an effort at establishing best
practice approaches is made. |
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