Callers' experiences of contacting a national suicide prevention helpline: report of an online survey
Background: Helplines are a significant phenomenon in the mixed economy of health and social care. Given the often anonymous and fleeting nature of caller contact, it is difficult to obtain data about their impact and how users perceive their value. This paper reports findings from an online survey...
| Main Authors: | Coveney, Catherine M., Pollock, Kristian, Armstrong, Sarah, Moore, John |
|---|---|
| Format: | Article |
| Published: |
Hogrefe
2012
|
| Online Access: | https://eprints.nottingham.ac.uk/2752/ |
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