Brand Community Building in Peer-to-Peer sharing – The case of Blablacar

Collaborative consumption is a new form of consumption based on sharing practices that is becoming increasingly popular nowadays. Previous studies on this topic have already investigated various types of collaborative consumption and they reveal that collaborative consumption supports community buil...

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Main Author: JACQUE, Laura
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2014
Online Access:https://eprints.nottingham.ac.uk/27469/
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author JACQUE, Laura
author_facet JACQUE, Laura
author_sort JACQUE, Laura
building Nottingham Research Data Repository
collection Online Access
description Collaborative consumption is a new form of consumption based on sharing practices that is becoming increasingly popular nowadays. Previous studies on this topic have already investigated various types of collaborative consumption and they reveal that collaborative consumption supports community building, yet some results are contrasting. Additionally, despite the amount of previous research, there is a lack of research focusing on peer-to-peer sharing of individual possessions. This study explores the community formation in a peer-to-peer sharing system, particularly it aims to understand whether brand community can be built in a peer-to-peer sharing system, to identify barriers and/or incentives to community formation and the outcomes of engaging in consumer-to-consumer interactions. Peer-to-peer sharing is examined in the context of ride-sharing via qualitative interviews of Blablacar consumers. The findings confirm that brand community can be built through peer-to-peer sharing, however, the community is quite fragile and characterized by a weak commitment. The findings also identify the benefits of being a part of the community, which are utilitarian as well as social. The theoretical and practical implications of the findings are discussed.
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format Dissertation (University of Nottingham only)
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language English
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spelling nottingham-274692017-10-19T14:03:58Z https://eprints.nottingham.ac.uk/27469/ Brand Community Building in Peer-to-Peer sharing – The case of Blablacar JACQUE, Laura Collaborative consumption is a new form of consumption based on sharing practices that is becoming increasingly popular nowadays. Previous studies on this topic have already investigated various types of collaborative consumption and they reveal that collaborative consumption supports community building, yet some results are contrasting. Additionally, despite the amount of previous research, there is a lack of research focusing on peer-to-peer sharing of individual possessions. This study explores the community formation in a peer-to-peer sharing system, particularly it aims to understand whether brand community can be built in a peer-to-peer sharing system, to identify barriers and/or incentives to community formation and the outcomes of engaging in consumer-to-consumer interactions. Peer-to-peer sharing is examined in the context of ride-sharing via qualitative interviews of Blablacar consumers. The findings confirm that brand community can be built through peer-to-peer sharing, however, the community is quite fragile and characterized by a weak commitment. The findings also identify the benefits of being a part of the community, which are utilitarian as well as social. The theoretical and practical implications of the findings are discussed. 2014-09-18 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/27469/1/Laura_JACQUE_Dissertation.pdf JACQUE, Laura (2014) Brand Community Building in Peer-to-Peer sharing – The case of Blablacar. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle JACQUE, Laura
Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title_full Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title_fullStr Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title_full_unstemmed Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title_short Brand Community Building in Peer-to-Peer sharing – The case of Blablacar
title_sort brand community building in peer-to-peer sharing – the case of blablacar
url https://eprints.nottingham.ac.uk/27469/