Improving the Services at the Outlets of McDonald’s Malaysia through Process Innovation

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Improving the Services at the Outlets of McDonald’s Malaysia through Process Innovation

In 2010, the food processing industry contributed about 10% of the Malaysian manufacturing output attracted a total of RM1.972 billion in 69 projects. Employment in the processed food and beverages industry decreased in 2009 by 5.1% to 43,080 compared with 45,418 in 2008. Small and medium sized ente...

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Bibliographic Details
Main Author:	Chummar George, Pudussery
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2014
Online Access:	https://eprints.nottingham.ac.uk/27240/

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