The impact of internal integration on external integration: The case study of "Zerde"

Supply chain management (SCM) emphasises the necessity and advantages of abandoning organisational boundaries, and directs organisations to coordinate, cooperate and integrate intra- and inter-organisational relationships as well as coordination of information, material and financial flows throughou...

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Main Author: Elimanova, Madina
Format: Dissertation (University of Nottingham only)
Language:English
English
Published: 2013
Online Access:https://eprints.nottingham.ac.uk/26810/
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author Elimanova, Madina
author_facet Elimanova, Madina
author_sort Elimanova, Madina
building Nottingham Research Data Repository
collection Online Access
description Supply chain management (SCM) emphasises the necessity and advantages of abandoning organisational boundaries, and directs organisations to coordinate, cooperate and integrate intra- and inter-organisational relationships as well as coordination of information, material and financial flows throughout the supply chain (SC). This dissertation is a single case study of “Zerde” a pharmaceuticals wholesaler in Kazakhstan, which aims to explore the impact of Internal Integration (II) on External Integration (EI) from its major elements such as organisational capabilities, information sharing, cross-functional teams and joint planning. Secondary data was obtained from the literature review. Primary data was obtained with qualitative research, which included semi-structured interviews with the staff of the company. Four representatives of the company were interviewed via Skype calls and telephone call, the information obtained was recorded by taking hand-written notes. Three research objectives were addressed on the base of the collected data. The results of the research indicated that the company successfully coordinated and integrated information, material and financial flows within its boundaries. Despite, the company failed to externally integrate with suppliers and customers.
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language English
English
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spelling nottingham-268102022-03-21T16:11:25Z https://eprints.nottingham.ac.uk/26810/ The impact of internal integration on external integration: The case study of "Zerde" Elimanova, Madina Supply chain management (SCM) emphasises the necessity and advantages of abandoning organisational boundaries, and directs organisations to coordinate, cooperate and integrate intra- and inter-organisational relationships as well as coordination of information, material and financial flows throughout the supply chain (SC). This dissertation is a single case study of “Zerde” a pharmaceuticals wholesaler in Kazakhstan, which aims to explore the impact of Internal Integration (II) on External Integration (EI) from its major elements such as organisational capabilities, information sharing, cross-functional teams and joint planning. Secondary data was obtained from the literature review. Primary data was obtained with qualitative research, which included semi-structured interviews with the staff of the company. Four representatives of the company were interviewed via Skype calls and telephone call, the information obtained was recorded by taking hand-written notes. Three research objectives were addressed on the base of the collected data. The results of the research indicated that the company successfully coordinated and integrated information, material and financial flows within its boundaries. Despite, the company failed to externally integrate with suppliers and customers. 2013-09-20 Dissertation (University of Nottingham only) NonPeerReviewed application/msword en https://eprints.nottingham.ac.uk/26810/1/MSc_Dissertation_-_Madina_Elimanova.docx application/pdf en https://eprints.nottingham.ac.uk/26810/2/MSc_Dissertation_-_Madina_Elimanova.pdf Elimanova, Madina (2013) The impact of internal integration on external integration: The case study of "Zerde". [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Elimanova, Madina
The impact of internal integration on external integration: The case study of "Zerde"
title The impact of internal integration on external integration: The case study of "Zerde"
title_full The impact of internal integration on external integration: The case study of "Zerde"
title_fullStr The impact of internal integration on external integration: The case study of "Zerde"
title_full_unstemmed The impact of internal integration on external integration: The case study of "Zerde"
title_short The impact of internal integration on external integration: The case study of "Zerde"
title_sort impact of internal integration on external integration: the case study of "zerde"
url https://eprints.nottingham.ac.uk/26810/