The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction

Purpose Middle managers are the organizational actors burdened with the task to implement changes that others –senior management most likely– have designed. The dichotomy in literature regarding their contribution to strategic change is evident. Some authors strongly defend their importance in stra...

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Main Author: Galanis, Renos
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2013
Subjects:
Online Access:https://eprints.nottingham.ac.uk/26655/
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author Galanis, Renos
author_facet Galanis, Renos
author_sort Galanis, Renos
building Nottingham Research Data Repository
collection Online Access
description Purpose Middle managers are the organizational actors burdened with the task to implement changes that others –senior management most likely– have designed. The dichotomy in literature regarding their contribution to strategic change is evident. Some authors strongly defend their importance in strategic change management whilst others label them as obstructive, resisters and saboteurs. Various authors have called for further research on middle managers roles and contributions in various types of strategic change, since strategic change comes in many forms and sizes. This study attempts to fill that gap by “putting under the microscope” middle managers who are experiencing the process of strategic reconstruction. Design/methodology/Approach The approach of this study is qualitative and involved semi-structured interviews with 12 middle managers from the Cypriot banking industry. The rationale behind the selection of the Cypriot banking industry is that given the recently agreed memorandum between Cyprus and Troika, the banking industry has to undertake reconstruction. Three banks were used as platforms to access middle managers. Findings Despite the fact that middle managers are excluded from strategy making, they are change protagonists. The analysis revealed that middle managers apart from making sense of, communicating and implementing changes, they manage the psychological element of change by assisting their subordinates and by developing commitment. Also, they make suggestions on how change process and organizational performance can be improved. Research limitations/implications Apart from describing the limitations of the study, the researcher proposes direction for future research. Originality/value It is a study that examines the contributions and roles of middle managers in strategic reconstruction by gathering qualitative data from one industry. The involvement of Troika and the agreed memorandum make the context in which these banks operate unique and worth examining.
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spelling nottingham-266552017-10-19T14:16:58Z https://eprints.nottingham.ac.uk/26655/ The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction Galanis, Renos Purpose Middle managers are the organizational actors burdened with the task to implement changes that others –senior management most likely– have designed. The dichotomy in literature regarding their contribution to strategic change is evident. Some authors strongly defend their importance in strategic change management whilst others label them as obstructive, resisters and saboteurs. Various authors have called for further research on middle managers roles and contributions in various types of strategic change, since strategic change comes in many forms and sizes. This study attempts to fill that gap by “putting under the microscope” middle managers who are experiencing the process of strategic reconstruction. Design/methodology/Approach The approach of this study is qualitative and involved semi-structured interviews with 12 middle managers from the Cypriot banking industry. The rationale behind the selection of the Cypriot banking industry is that given the recently agreed memorandum between Cyprus and Troika, the banking industry has to undertake reconstruction. Three banks were used as platforms to access middle managers. Findings Despite the fact that middle managers are excluded from strategy making, they are change protagonists. The analysis revealed that middle managers apart from making sense of, communicating and implementing changes, they manage the psychological element of change by assisting their subordinates and by developing commitment. Also, they make suggestions on how change process and organizational performance can be improved. Research limitations/implications Apart from describing the limitations of the study, the researcher proposes direction for future research. Originality/value It is a study that examines the contributions and roles of middle managers in strategic reconstruction by gathering qualitative data from one industry. The involvement of Troika and the agreed memorandum make the context in which these banks operate unique and worth examining. 2013 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/26655/1/Dissertation_Renos_Galanis.pdf Galanis, Renos (2013) The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction. [Dissertation (University of Nottingham only)] (Unpublished) middle management; strategic reconstruction; organizational change
spellingShingle middle management; strategic reconstruction; organizational change
Galanis, Renos
The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title_full The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title_fullStr The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title_full_unstemmed The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title_short The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction
title_sort big bang theory: roles and contributions of middle managers in cypriot banking industry’s strategic reconstruction
topic middle management; strategic reconstruction; organizational change
url https://eprints.nottingham.ac.uk/26655/