Increasing Customer Value in Trade Finance Industry

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Increasing Customer Value in Trade Finance Industry

The purpose of this research effort is to provide an understanding of customer value, the process of customer value creation and delivery focused on Trade Finance (TF) in financial services. For customers of trade finance, it is important that the service effectively provides customer value. Service...

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Bibliographic Details
Main Author:	Tan, Siew Lin
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2013
Online Access:	https://eprints.nottingham.ac.uk/26294/

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