“Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees
Inner, Surface and Outer constitutes ISO. Inner part refers to I in ISO – it describes the way people feel, their emotions and feelings. Surface manifestation refers to S in ISO – the way people behave and act. Finally, Outer refers to O in ISO – the spirit, intangible psychological contract that co...
| Main Author: | |
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2013
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| Online Access: | https://eprints.nottingham.ac.uk/26275/ |
| _version_ | 1848793142407462912 |
|---|---|
| author | Dmitrieva, Alina |
| author_facet | Dmitrieva, Alina |
| author_sort | Dmitrieva, Alina |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Inner, Surface and Outer constitutes ISO. Inner part refers to I in ISO – it describes the way people feel, their emotions and feelings. Surface manifestation refers to S in ISO – the way people behave and act. Finally, Outer refers to O in ISO – the spirit, intangible psychological contract that connects people`s feelings to their behavior. Thus, inner, surface and outer are the constituents of a system, parts of a whole. As parts can not be excluded from the system without loss, so one of the elements of ISO implementation process can not be eliminated without damaging any other part. This study will be based on qualitative analysis of inner, surface and outer effect of ISO implementation process on employees in the context of organization culture and psychological contract perspectives; the focus will be given to a “human side” of ISO implementation processes. |
| first_indexed | 2025-11-14T18:55:36Z |
| format | Dissertation (University of Nottingham only) |
| id | nottingham-26275 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T18:55:36Z |
| publishDate | 2013 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-262752017-10-19T14:19:23Z https://eprints.nottingham.ac.uk/26275/ “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees Dmitrieva, Alina Inner, Surface and Outer constitutes ISO. Inner part refers to I in ISO – it describes the way people feel, their emotions and feelings. Surface manifestation refers to S in ISO – the way people behave and act. Finally, Outer refers to O in ISO – the spirit, intangible psychological contract that connects people`s feelings to their behavior. Thus, inner, surface and outer are the constituents of a system, parts of a whole. As parts can not be excluded from the system without loss, so one of the elements of ISO implementation process can not be eliminated without damaging any other part. This study will be based on qualitative analysis of inner, surface and outer effect of ISO implementation process on employees in the context of organization culture and psychological contract perspectives; the focus will be given to a “human side” of ISO implementation processes. 2013 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/26275/1/AlinaDmitrieva.pdf Dmitrieva, Alina (2013) “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees. [Dissertation (University of Nottingham only)] (Unpublished) |
| spellingShingle | Dmitrieva, Alina “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title | “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title_full | “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title_fullStr | “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title_full_unstemmed | “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title_short | “Human side” of ISO Standards Implementation : An Exploratory Qualitative Analysis Study of the Inner, Surface, and Outer Effect of ISO Implementation Process on Employees |
| title_sort | “human side” of iso standards implementation : an exploratory qualitative analysis study of the inner, surface, and outer effect of iso implementation process on employees |
| url | https://eprints.nottingham.ac.uk/26275/ |