CUSTOMER PERCEPTION OF ONLINE BANKING IN INDIA: PUNJAB

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CUSTOMER PERCEPTION OF ONLINE BANKING IN INDIA: PUNJAB

The emergence and adoption of information technology has turned the world into a global village. India being an emerging market, it cannot afford to ignore the benefits of information technology especially in the banking sector. The financial services sector realized the importance of the internet a...

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Bibliographic Details
Main Author:	Singh, Zorawar
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2012
Subjects:	Customer perception opportunities and challenges of Indian banking sector critical success factors of adoption of e-banking quantitative and qualitative analysis customer satisfaction questionnaires and interviews
Online Access:	https://eprints.nottingham.ac.uk/26196/

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