Brand Management in the Business-to-Business (B2B) Context

This research aims to explore how brand management influences business-to-business (B2B) companies in the form of new client acquisition. Keller’s customer-based brand equity model has been testified by Kuhn et al. to work in a single high-technology B2B industry. This research adapts the model to a...

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Bibliographic Details
Main Author: Chen, Mobing
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2012
Online Access:https://eprints.nottingham.ac.uk/25720/
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author Chen, Mobing
author_facet Chen, Mobing
author_sort Chen, Mobing
building Nottingham Research Data Repository
collection Online Access
description This research aims to explore how brand management influences business-to-business (B2B) companies in the form of new client acquisition. Keller’s customer-based brand equity model has been testified by Kuhn et al. to work in a single high-technology B2B industry. This research adapts the model to a different B2B market, a high-technology online service market. Specifically, the brand Testimonial Monkey and its clients are researched. The model is comprised of three steps, namely corporate brand equity, response and relationships and is validated in this industry. The practical implications for marketing practitioners and suggestions for further studies are discussed.
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spelling nottingham-257202017-10-19T14:35:31Z https://eprints.nottingham.ac.uk/25720/ Brand Management in the Business-to-Business (B2B) Context Chen, Mobing This research aims to explore how brand management influences business-to-business (B2B) companies in the form of new client acquisition. Keller’s customer-based brand equity model has been testified by Kuhn et al. to work in a single high-technology B2B industry. This research adapts the model to a different B2B market, a high-technology online service market. Specifically, the brand Testimonial Monkey and its clients are researched. The model is comprised of three steps, namely corporate brand equity, response and relationships and is validated in this industry. The practical implications for marketing practitioners and suggestions for further studies are discussed. 2012-09-14 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/25720/1/Brand_Management_in_the_Business-to-Business_%28B2B%29_Context_Mobing_CHEN.pdf Chen, Mobing (2012) Brand Management in the Business-to-Business (B2B) Context. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Chen, Mobing
Brand Management in the Business-to-Business (B2B) Context
title Brand Management in the Business-to-Business (B2B) Context
title_full Brand Management in the Business-to-Business (B2B) Context
title_fullStr Brand Management in the Business-to-Business (B2B) Context
title_full_unstemmed Brand Management in the Business-to-Business (B2B) Context
title_short Brand Management in the Business-to-Business (B2B) Context
title_sort brand management in the business-to-business (b2b) context
url https://eprints.nottingham.ac.uk/25720/