ROLE OF ASSESSMENT FRAMEWORKS IN DETERMINING PERFORMANCE OF ENTERPRISES A Case Study using LESAT Framework

The research was carried out to analyze the existing Lean assessment frameworks and explore their role in organizational performance. In this endeavor, four business models Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM), Shingo Prize for Operationa...

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Bibliographic Details
Main Author: George, Jomy Abraham
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:https://eprints.nottingham.ac.uk/25114/

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