Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices

This report details research conducted by Post Production Engine Services (PPES), a division of Rolls-Royce Group’s Gas Turbine Services business unit, to benchmark PPES’s legacy and low volume (L&LV) aftermarket supply chain management against the aftermarket supply chains of competitors and no...

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Main Author: Zaytsev, Alexander
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:https://eprints.nottingham.ac.uk/24923/
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author Zaytsev, Alexander
author_facet Zaytsev, Alexander
author_sort Zaytsev, Alexander
building Nottingham Research Data Repository
collection Online Access
description This report details research conducted by Post Production Engine Services (PPES), a division of Rolls-Royce Group’s Gas Turbine Services business unit, to benchmark PPES’s legacy and low volume (L&LV) aftermarket supply chain management against the aftermarket supply chains of competitors and non-competitors in aerospace and other industries. The researcher identified areas requiring general improvement in internal processes for PPES’s Purchasing, Inventory Management, Forecasting and Customer Service entities. A compiled summary of benchmarking partner aftermarket supply chain best practices formed the basis for an analysis that determined PPES’s performance gaps were most apparent in the Forecasting and Customer Service entities. Recommendations were made with consideration on viability, including software upgrades to improve forecasting sophistication and ways to more accurately estimate delivery times to improve customer satisfaction.
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language English
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spelling nottingham-249232017-12-29T12:02:43Z https://eprints.nottingham.ac.uk/24923/ Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices Zaytsev, Alexander This report details research conducted by Post Production Engine Services (PPES), a division of Rolls-Royce Group’s Gas Turbine Services business unit, to benchmark PPES’s legacy and low volume (L&LV) aftermarket supply chain management against the aftermarket supply chains of competitors and non-competitors in aerospace and other industries. The researcher identified areas requiring general improvement in internal processes for PPES’s Purchasing, Inventory Management, Forecasting and Customer Service entities. A compiled summary of benchmarking partner aftermarket supply chain best practices formed the basis for an analysis that determined PPES’s performance gaps were most apparent in the Forecasting and Customer Service entities. Recommendations were made with consideration on viability, including software upgrades to improve forecasting sophistication and ways to more accurately estimate delivery times to improve customer satisfaction. 2011-09-09 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24923/1/MBA_Management_Project_-_lixaz.pdf Zaytsev, Alexander (2011) Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Zaytsev, Alexander
Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title_full Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title_fullStr Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title_full_unstemmed Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title_short Benchmarking Rolls-Royce’s Legacy and Low Volume Supply Chain against Industry Best Practices
title_sort benchmarking rolls-royce’s legacy and low volume supply chain against industry best practices
url https://eprints.nottingham.ac.uk/24923/