Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters

This study examines the extent to which Canada’s leading companies in the CSR sphere utilize social media, and specifically, the service Twitter, to engage in dialogue with stakeholders. The research is performed in an environment supported by a review of literature spanning several business domains...

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Bibliographic Details
Main Author: Brar, Navreet
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:https://eprints.nottingham.ac.uk/24850/
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author Brar, Navreet
author_facet Brar, Navreet
author_sort Brar, Navreet
building Nottingham Research Data Repository
collection Online Access
description This study examines the extent to which Canada’s leading companies in the CSR sphere utilize social media, and specifically, the service Twitter, to engage in dialogue with stakeholders. The research is performed in an environment supported by a review of literature spanning several business domains. Through a qualitative research approach, augmented by case studies of six corporations, we contribute to understanding the social media and CSR relationship and are able to provide recommendations on how this relationship can be nurtured to evolve into one that is grounded in strategic CSR, enhancing the sustainable competitive advantage of the firm.
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format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
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spelling nottingham-248502017-12-29T16:06:19Z https://eprints.nottingham.ac.uk/24850/ Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters Brar, Navreet This study examines the extent to which Canada’s leading companies in the CSR sphere utilize social media, and specifically, the service Twitter, to engage in dialogue with stakeholders. The research is performed in an environment supported by a review of literature spanning several business domains. Through a qualitative research approach, augmented by case studies of six corporations, we contribute to understanding the social media and CSR relationship and are able to provide recommendations on how this relationship can be nurtured to evolve into one that is grounded in strategic CSR, enhancing the sustainable competitive advantage of the firm. 2011-09-05 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24850/1/MBA_Thesis_.pdf Brar, Navreet (2011) Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Brar, Navreet
Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title_full Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title_fullStr Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title_full_unstemmed Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title_short Corporate Social Responsibility & Twitter: The Power & Potential of 140 Characters
title_sort corporate social responsibility & twitter: the power & potential of 140 characters
url https://eprints.nottingham.ac.uk/24850/