Antecedents of Trust in Customer Relations and Its Impact on Satisfaction in the Context of Islamic Banking"
Nowadays, competitiveness in mature banking environment is becoming stronger and tougher, therefore enhancing service quality and customer satisfaction is crucial. Islamic Banking is considered as a very progressing sector of financial sector in Muslim countries as well as in non – Muslim nations to...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2010
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| Online Access: | https://eprints.nottingham.ac.uk/24708/ |