Violation of Psychological Contract- A Case Study on Gehc Malaysia

This research was conducted in GEHC Malaysia to see if there has been a violation of psychological contract during the transformation. I worked in this organisation for 4 years and it has been an enriching experience. The method adopted is qualitative using grounded theory. 10 interviews were conduc...

Full description

Bibliographic Details
Main Author: Sekhon, Sameeta Kaur
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:https://eprints.nottingham.ac.uk/24654/
_version_ 1848792827182448640
author Sekhon, Sameeta Kaur
author_facet Sekhon, Sameeta Kaur
author_sort Sekhon, Sameeta Kaur
building Nottingham Research Data Repository
collection Online Access
description This research was conducted in GEHC Malaysia to see if there has been a violation of psychological contract during the transformation. I worked in this organisation for 4 years and it has been an enriching experience. The method adopted is qualitative using grounded theory. 10 interviews were conducted and transcribed. 5 themes occurred during the transcription; structure, culture, leadership, motivation and psychological contract. The themes was analysed and discussed. The themes that emerged were supported by theories found in literature review. This research has shows that psychological contract gets violated if an organisation does not get its structure, culture, leadership and motivation correct. If one factor is neglected, all the other factors would be jeopardised as well. This was clearly shown when power is not decentralised; local leader has less authority in decision-making. This brings high dissatisfaction especially when employee feedback is not obtained before changes in workflow. Dissatisfaction leads to low motivation and eventually violation of psychological contract. When this happens, there is high employee turnover, which brings in additional cost to organisations.
first_indexed 2025-11-14T18:50:35Z
format Dissertation (University of Nottingham only)
id nottingham-24654
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T18:50:35Z
publishDate 2010
recordtype eprints
repository_type Digital Repository
spelling nottingham-246542018-04-05T14:41:29Z https://eprints.nottingham.ac.uk/24654/ Violation of Psychological Contract- A Case Study on Gehc Malaysia Sekhon, Sameeta Kaur This research was conducted in GEHC Malaysia to see if there has been a violation of psychological contract during the transformation. I worked in this organisation for 4 years and it has been an enriching experience. The method adopted is qualitative using grounded theory. 10 interviews were conducted and transcribed. 5 themes occurred during the transcription; structure, culture, leadership, motivation and psychological contract. The themes was analysed and discussed. The themes that emerged were supported by theories found in literature review. This research has shows that psychological contract gets violated if an organisation does not get its structure, culture, leadership and motivation correct. If one factor is neglected, all the other factors would be jeopardised as well. This was clearly shown when power is not decentralised; local leader has less authority in decision-making. This brings high dissatisfaction especially when employee feedback is not obtained before changes in workflow. Dissatisfaction leads to low motivation and eventually violation of psychological contract. When this happens, there is high employee turnover, which brings in additional cost to organisations. 2010 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24654/1/SameetaKaurSekhon.pdf Sekhon, Sameeta Kaur (2010) Violation of Psychological Contract- A Case Study on Gehc Malaysia. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Sekhon, Sameeta Kaur
Violation of Psychological Contract- A Case Study on Gehc Malaysia
title Violation of Psychological Contract- A Case Study on Gehc Malaysia
title_full Violation of Psychological Contract- A Case Study on Gehc Malaysia
title_fullStr Violation of Psychological Contract- A Case Study on Gehc Malaysia
title_full_unstemmed Violation of Psychological Contract- A Case Study on Gehc Malaysia
title_short Violation of Psychological Contract- A Case Study on Gehc Malaysia
title_sort violation of psychological contract- a case study on gehc malaysia
url https://eprints.nottingham.ac.uk/24654/