An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company

This paper presents a study on the operational improvement using Lean Management and Six Sigma in a logistics company, specifically in the haulage division. The company in focus is a pioneer logistics company in Malaysia, facing intense competition from new startups since the national liberalisation...

Full description

Bibliographic Details
Main Author: Tai, Kin Tat
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Subjects:
Online Access:https://eprints.nottingham.ac.uk/24643/
_version_ 1848792824005263360
author Tai, Kin Tat
author_facet Tai, Kin Tat
author_sort Tai, Kin Tat
building Nottingham Research Data Repository
collection Online Access
description This paper presents a study on the operational improvement using Lean Management and Six Sigma in a logistics company, specifically in the haulage division. The company in focus is a pioneer logistics company in Malaysia, facing intense competition from new startups since the national liberalisation of the haulage industry. In order to stop their dwindling market share from being taken by new container hauliers, the company strives to improve their haulage operation which is their core business. The research would analyse the haulage operations from the Lean Management and six sigma perspective. A lean operation is achieved by first identifying what is value adding and non-value adding processes in the supply chain. Processes that do not add value is called waste and it should be eliminated or minimized. Six Sigma focuses on the reduction of variation in a process. Since Six Sigma is a data driven decision making methodology, some statistical analysis is required. Though Lean Management and Six Sigma are methodologies which found their roots from the manufacturing environment, there has been a growing trend that these methodologies are being adopted beyond the shop floor. This project takes Lean Management and Six Sigma into a new field. The haulage operation was analysed based on these methodology and the project’s findings revealed that the company could improve their competitive advantage if the proposed 10 recommendations are implemented.
first_indexed 2025-11-14T18:50:32Z
format Dissertation (University of Nottingham only)
id nottingham-24643
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T18:50:32Z
publishDate 2010
recordtype eprints
repository_type Digital Repository
spelling nottingham-246432018-01-30T04:55:08Z https://eprints.nottingham.ac.uk/24643/ An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company Tai, Kin Tat This paper presents a study on the operational improvement using Lean Management and Six Sigma in a logistics company, specifically in the haulage division. The company in focus is a pioneer logistics company in Malaysia, facing intense competition from new startups since the national liberalisation of the haulage industry. In order to stop their dwindling market share from being taken by new container hauliers, the company strives to improve their haulage operation which is their core business. The research would analyse the haulage operations from the Lean Management and six sigma perspective. A lean operation is achieved by first identifying what is value adding and non-value adding processes in the supply chain. Processes that do not add value is called waste and it should be eliminated or minimized. Six Sigma focuses on the reduction of variation in a process. Since Six Sigma is a data driven decision making methodology, some statistical analysis is required. Though Lean Management and Six Sigma are methodologies which found their roots from the manufacturing environment, there has been a growing trend that these methodologies are being adopted beyond the shop floor. This project takes Lean Management and Six Sigma into a new field. The haulage operation was analysed based on these methodology and the project’s findings revealed that the company could improve their competitive advantage if the proposed 10 recommendations are implemented. 2010 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24643/1/TaiKinTat.pdf Tai, Kin Tat (2010) An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company. [Dissertation (University of Nottingham only)] (Unpublished) Haulage Logistics Lean Management and Six Sigma
spellingShingle Haulage
Logistics
Lean Management and Six Sigma
Tai, Kin Tat
An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title_full An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title_fullStr An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title_full_unstemmed An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title_short An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
title_sort exploratory study on the application of lean management and six sigma in a malaysian based haulage company
topic Haulage
Logistics
Lean Management and Six Sigma
url https://eprints.nottingham.ac.uk/24643/